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Perform the following test to check for damage to the ceramic plates inside the stop unit.
Failure to correctly perform this test can result in possible water damage.
Turn on the water supplies. Grasp the stop unit portion of the cartridge and turn it.
If there is a leak around the cartridge, turn the supplies off, and remove the cartridge. Confirm that the sealing gasket from the flushing plug was removed.
Reinstall the cartridge. Turn the stop unit.
If the unit continues to leak, contact Hansgrohe Customer Service for a replacement cartridge.
stop unit |
Solaris oval escutcheon only: Install the white spacers on the carrier plate (a). Install two Duotec strips on the spacers (b).
Install the remaining two strips on the back of the escutcheon.
All other models: Install two Duotec strips directly on the carrier plate. Install the remaining two strips on the back of the escutcheon.
a
b |