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Servicing
For your safety
Maintenance work must only be done by a competent person. Do not try to repair the cooker yourself. This could be dangerous. It is dangerous to alter or modify the product in any way.
We recommend that your cooker has an annual gas safety check carried out by our approved service organisation.
Before you call a service engineer check through the 'What is Wrong and Why?' information on pages 28 and 29. If you still feel there is a problem you should contact Parkinson Cowan on 0870 5 950950. Your call will be routed to the Service Centre covering your postcode area. Customers in Ireland should telephone (10) 4565666. Parkinson Cowan will arrange for the cooker to be serviced.
You can get service and spares from Parkinson Cowan. If you don't use manufacturers original spares the normal product approval of the cooker may not be valid.
When you report a problem try to describe the nature of the fault. Always give your cookers full name and serial number which you can see on the oven front frame when you open the oven door. Make a note of this information in this space:
Name:
Serial Number:
The Gas Consumers' Council
The Gas Consumers' Council (GCC) is an independent organisation which protects the interests of gas users. If you need advice, you will find the telephone number in your local telephone directory under Gas.
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