Helpful Tips

Whole Beans

•Coffee flavor and strength is a personal preference. Vary the type of coffee beans and the strength and flavor settings to achieve the taste of your preference.

•Freshly ground beans are the key to making coffee with more flavor and body. Use freshly roasted coffee beans, preferably with a ‘roasted on’ date and use within 2 weeks of the ‘roasted on’ date.

•Store coffee beans in a dark, cool and dry place. Vacuum seal if possible.

•Buy coffee beans in small batches to reduce the storage time and store no more than one week’s supply at any time.

•Do not store beans in the bean hopper for a prolonged period.

•Clean the bean hopper and grinding burrs regularly.

Pre-Ground Coffee

•We recommend 1 level tablespoon of pre-ground coffee per 5oz/150ml cup of water. Adjust the amount according to your individual taste. The maximum capacity for pre-ground coffee is 16 level tablespoons. Exceeding this amount may cause the coffee basket to overflow.

•The grind will affect the rate at which the water flows through the coffee in the coffee basket and therefore the taste of the coffee. If the grind is too fine the water will not flow through the coffee and may clog or overflow the coffee basket. Alternatively, it may pass through the gold tone filter leaving sediment in the cup or carafe. The resulting coffee will be over extracted, too dark and bitter. If the grind is too coarse the water will flow through the coffee too quickly. This will result in an under-extracted coffee lacking in flavor.

•Always use “drip coffee grind” suitable for use with a drip coffee machine Never use “Espresso grind” as the finer grind size may cause the coffee basket to overflow.

General Tips

•Pre-heat the carafe or cup for best results. A pre-heated carafe or cup will help maintain the coffee’s optimal temperature and keep coffee hotter for longer. Fill with hot water for about 30 seconds then discard the water.

•Fresh, good-tasting water is essential for a perfect cup. If your water contains excessive sediment, or has an ‘off’ taste or odor, we recommend using filtered water.

Iced Coffee

•Iced coffee is at its best when the coffee is brewed strong because the coffee is diluted by the melting ice cubes. We recommend selecting ‘9 CUPS’ and the ‘INTENSE’ strength setting. This makes approximately 1.5 quarts (1.5L) of brewed coffee, enough for 4-6 servings. Once the brewing cycle is complete, transfer the coffee to a heatproof pitcher and let cool to room temperature. Refrigerate until cold, at least 2 hours or up to overnight. Fill glasses with ice cubes. Pour the coffee into the glasses, filling them to within 1.5" (4cm) of the rim. Top each glass with cream, milk, syrups or sweeteners as desired.

•If using granulated sugar as a sweetener, add while the coffee is hot to encourage the sugar crystals to completely dissolve.

•To avoid a diluted taste, you can also use regular strength coffee and serve it over coffee ice cubes. Prepare coffee ice cubes by pouring cool coffee into ice-cube trays and freezing.