Ground coffee is being

501974402003_UK 8-10-2007 13:48 Pagina 25

15 Problems that can be resolved before calling the Customer Care Centre

PROBLEM			CAUSE	SOLUTION

Ground coffee is being	•	Too much ground coffee has		• Remove the infuser and thoroughly
used (not beans) and the		been added.		clean the inside of the appliance, as
appliance does not pour				described in chapter 11.2. Repeat the
the coffee.				operation using a maximum of 1
				measure of ground coffee.
	•	The	button has not	• Thoroughly clean the inside of the
		been pressed and the		appliance, as described in chapter 11.2.
		appliance has used both the		Repeat the operation, first pressing the
		ground coffee added and the		button as described in chapter 8.
		coffee ground by the mill.
	• Ground coffee has been added			• Remove the infuser and thoroughly
		when the appliance is off.		clean the inside of the appliance, as
				described in chapter 11.2. Repeat the
				operation, but switch the appliance on
				first

The coffee does not run	•	The holes in the spouts are		• Scrape the holes with a needle (see
out from the spouts, but		clogged with dry coffee.		chapter 11.1, Fig. 23).
from around the service	•	The mobile container inside		• Thoroughly clean the mobile container,
door.		the service door is blocked		particularly near the hinges to ensure
		and cannot swing.		they are free to swing smoothly.