Sunbeam EM4820 Trouble Shooting guide, Problem Possible cause What to do, Group handle, Crema

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Trouble Shooting guide

Problem

Possible cause

What to do

 

 

 

Coffee runs down the side of

Group handle is not attached correctly,

Ensure the handle is firmly positioned

the group handle.

or has not been tightened sufficiently.

onto the brewing head. See “Preparing

 

 

an espresso” pg 14.

 

 

 

 

 

 

 

Edge of filter insert is not free

Clean around the top edge of the

 

of coffee granules.

filter and wipe the brewing head clean

 

 

of coffee.

 

 

 

The brewing head is dirty.

Wipe brewing head with a damp cloth.

 

The brewing head is defective.

Contact a Sunbeam Service Centre.

 

 

 

 

Brew head rubber seal is damaged,

Contact a Sunbeam Service Centre.

 

or worn.

 

 

 

 

 

 

 

No coffee runs through.

No water in the water reservoir.

Fill reservoir with water.

 

 

 

 

Water reservoir not correctly

Press firmly down on the water reservoir

 

assembled.

to ensure it is correctly positioned.

 

 

 

 

 

 

 

Brewing filter may be blocked.

See “Descaling the espresso machine”

 

 

pg 19.

 

 

 

 

 

 

 

The filter is blocked, the coffee

Empty out the filter and rinse under

 

grounds are too fine or tamped

water to clean. Wipe the brewing head

 

down too hard.

with a cloth. Repack the filter and tamp

 

 

down coffee lightly with compactor.

 

 

 

 

 

 

Coffee pours out in drops.

Coffee grounds are too fine or are too

Ensure you are using an evenly ground

 

compacted.

coffee and do not compact the grounds

 

 

so firmly.

 

 

 

 

 

 

 

Machine blocked by scale build up.

See “Descaling the espresso machine”

 

 

pg 19.

 

 

 

 

 

 

Espresso does not have any

Coffee is old or dry.

Use fresh coffee and once you open the

Crema.

 

coffee be sure to store it in an airtight

 

 

container.

 

 

 

 

 

 

 

Coffee not compacted firmly enough.

Compact coffee grounds more

 

 

firmly.

 

 

 

 

 

 

 

Coffee too coarse.

Grind the coffee to a finer texture or

 

 

change brands of espresso coffee to a

 

 

finer grind.

 

 

 

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Contents Café Crema EM4820Heading Sub HeadingContents Important instructions retain for future useSunbeam’s Safety Precautions For examination, repair or adjustmentAbout espresso coffee What makes a good coffee?Features of your Sunbeam Café Crema Warming plateAllows up to 9 espresso cups to be warmed before use Non-slip rubber feetPower button Hot water / steam selector 1L removable water reservoirOperating dial Silicone coverBAR pump Thermoblock heating systemPress power button to turn machine on Operations Guide for your Café CremaFilling the water reservoir Preparing the espresso machineOperations Guide for your Café Crema Making an EspressoTexturing milk Hot Water Remove the water reservoir from the espresso machine Secrets to the perfect cup Important cleaning instructions for the steam wand/arm Easy steps for texturing milkBefore using your Café Crema Position, empty the container, then resume the operationFunctions of your Café Crema Preparing an espressoFunctions of your Café Crema Steam function can be used for texturing/ frothing milkTurn the dial to the pre-heat position Operating dial to the pre-heat position and remove the jugCleaning the steam wand Care and Cleaning Drip trayBrewing head, filters & group handle Care and Cleaning Brew head rubber sealCup warming plate and exterior Steam wandDescaling solution Descaling the espresso machine DescalingDescaling Trouble Shooting guide Problem Possible cause What to doGroup handle No coffee runs throughTrouble Shooting guide Coffee is too coldUneven cup filling Espresso tastes burntLoud noise Recipes 190mL cup Hot water to taste Single or double espressoRecipes Caffe LattePage Page Month Replacement Guarantee AustraliaNew Zealand Need help with your appliance?