Trouble Shooting guide
Problem | Possible cause | What to do |
|
|
|
Coffee runs down the side of | Group handle is not attached correctly, | Ensure the handle is firmly positioned |
the group handle. | or has not been tightened sufficiently. | onto the brewing head. See “Preparing |
|
| an espresso” pg 14. |
|
|
|
|
|
|
| Edge of filter insert is not free | Clean around the top edge of the |
| of coffee granules. | filter and wipe the brewing head clean |
|
| of coffee. |
|
|
|
The brewing head is dirty.
Wipe brewing head with a damp cloth.
| The brewing head is defective. | Contact a Sunbeam Service Centre. |
|
|
|
| Brew head rubber seal is damaged, | Contact a Sunbeam Service Centre. |
| or worn. |
|
|
|
|
|
|
|
No coffee runs through. | No water in the water reservoir. | Fill reservoir with water. |
|
|
|
| Water reservoir not correctly | Press firmly down on the water reservoir |
| assembled. | to ensure it is correctly positioned. |
|
|
|
|
|
|
| Brewing filter may be blocked. | See “Descaling the espresso machine” |
|
| pg 19. |
|
|
|
|
|
|
| The filter is blocked, the coffee | Empty out the filter and rinse under |
| grounds are too fine or tamped | water to clean. Wipe the brewing head |
| down too hard. | with a cloth. Repack the filter and tamp |
|
| down coffee lightly with compactor. |
|
|
|
|
|
|
Coffee pours out in drops. | Coffee grounds are too fine or are too | Ensure you are using an evenly ground |
| compacted. | coffee and do not compact the grounds |
|
| so firmly. |
|
|
|
|
|
|
| Machine blocked by scale build up. | See “Descaling the espresso machine” |
|
| pg 19. |
|
|
|
|
|
|
Espresso does not have any | Coffee is old or dry. | Use fresh coffee and once you open the |
Crema. |
| coffee be sure to store it in an airtight |
|
| container. |
|
|
|
|
|
|
| Coffee not compacted firmly enough. | Compact coffee grounds more |
|
| firmly. |
|
|
|
|
|
|
| Coffee too coarse. | Grind the coffee to a finer texture or |
|
| change brands of espresso coffee to a |
|
| finer grind. |
|
|
|
22