Troubleshooting, Problem To Correct Problem

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Troubleshooting

Most questions you may have about your new coffeemaker can be easily answered. This handy guide lists some common coffeemaker problems and tells you how to correct them. If you need further assistance, please call our toll-free customer assistance number listed on the front cover of this booklet and found on the back of the coffeemaker.

Problem	To Correct Problem

Doesn’t brew or	• Check to be sure power cord is firmly plugged into a
won’t heat.	live power outlet.
	• The Automatic Shutoff feature turns the coffeemaker
	off two hours after making the coffee. Turn coffeemaker
	OFF then back to ON.
	• For clock models, if power has been interrupted the
	automatic brew time must be reset.

Filter Basket or	• Excessive amounts of ground coffee will clog the fil-
Pause ’N Serve	ter basket. One level tablespoon of ground coffee per
overflows.	cup is recommended.
	• Make sure coffee is not ground too finely. This will
	clog the filter. Permanent filters are more likely to clog
	than paper filters.
	• Be sure to use a good quality cupcake or basket
	style filter. The sides of the filter should be upright
	against side of filter basket to avoid filter collapsing.
	• When using Pause ’N Serve, hot water continues to
	flow into the filter basket and may overflow if the
	carafe is not returned to the Keep-Hot Plate within 20
	seconds.
	• Make sure that carafe is fully seated on the Keep-Hot
	Plate.
	• Filter basket must be securely closed.

Longer than	• Mineral deposits can build up in the pump of your
normal brew time.	coffeemaker. Periodic cleaning of the inside of your
	coffeemaker is recommended. More frequent cleaning
	may be necessary, depending upon the hardness of
	your water. See “Cleaning instructions.”
	• If using the removable reservoir, make sure it is firmly
	seated in coffeemaker’s reservoir.