Troubleshooting

SYMPTOM	POSSIBLE CAUSE	SUGGESTED REMEDY

Pilot will not light	Gas supply off	Check main / unit gas valves

	Air in lines	Turn pilot valve on. Attempt to
		light pilot every 15 sec.
	Pilot valve not on	Turn pilot valve on / adjust

Burners won’t light	Gas supply off	Check main / unit gas valves

	Air in lines	Turn gas valve on. Attempt to
		light pilot every 15 sec.
	Pilot burner not lit	Turn off gas - allow unit to
		vent for 5 minutes. Turn gas
		back on and light pilot

One burner assembly	Control not on	Turn control knob to ON
won’t light		Set to desired setting when lit
	Water in burner	Remove burner and dry
		thoroughly
	Damaged temperature control,	Contact Authorized Wells
	burner or other internal	Service Agency for repairs
	component
Portions of a burner won’t light or	Burner wet or flame opening(s)	Clean and dry burner
have erratic flame	clogged
Burner not hot enough	Temperature control not set	Adjust for desired temperature

	Shutter or nozzle out of	Contact qualified technician for
	adjustment	adjustment
	Damaged temperature control,	Contact Authorized Wells
	burner or other internal	Service Agency for repairs
	component

		NOTE: There are no user
		serviceable components in the
		burner assemblies or in the
		control valves. In all cases of
		damage or malfunction,
		contact your Authorized Wells
		Service Agency for repairs.

122 306626 OpManual for HDG-Series Griddles

TROUBLESHOOTING