
Frequently asked questions
Poor cleaning results
| Problem | Possible fault | Solution | 
| The dishes are not | The dishes were not loaded | See "Loading the | 
| clean. | correctly. | dishwasher". | 
| 
 | The program was not | Select a more intensive | 
| 
 | powerful enough. | program (see "Program | 
| 
 | 
 | Guide"). | 
| 
 | Not enough detergent was | Use more detergent, or | 
| 
 | dispensed. | change the detergent. | 
| 
 | The spray arms are blocked. | Turn the spray arms and | 
| 
 | 
 | rearrange the dishes if | 
| 
 | 
 | necessary. | 
| 
 | The triple filter in the wash | Clean the filter and insert it | 
| 
 | cabinet is clogged or not | correctly. | 
| 
 | correctly inserted. | Clean the spray arm jets, if | 
| 
 | The spray arm jets might be | required (see "Cleaning and | 
| 
 | clogged as a result. | care"). | 
| 
 | The  | Clean the drain pump and | 
| 
 | open and blocked. Wash | the  | 
| 
 | water will run back into the | "Cleaning and care"). | 
| 
 | wash cabinet. | 
 | 
| Glasses and | The rinse aid dosage is set | Reduce the dosage (see | 
| cutlery show | too high. | "Rinse aid"). | 
| streaks. There is a | 
 | 
 | 
| bluish sheen on the | 
 | 
 | 
| surface of glasses | 
 | 
 | 
| and a film which | 
 | 
 | 
| can be wiped off. | 
 | 
 | 
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