Samsung FTQ386LWUX Food does not broil, Properly, Oven, Temperature is too, Abrasions on, Specks

Page 51

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Food does not broil

The oven controls have been set

•

Press the BROIL pad.

properly.

incorrectly.

 

 

 

 

 

 

 

The rack has not been properly

•

See the broiling guide on page 31.

 

positioned.

 

 

 

 

 

 

 

Cookware not suited for broiling.

•

Use suitable cookware.

 

 

 

 

 

Aluminum foil used on the broiling

•

See the section on broiling on page 30.

 

pan and grid has not been fitted

 

 

 

properly and slit as recommended.

 

 

 

 

 

 

 

In some areas the power (voltage)

•

Preheat the broil element for 10 minutes.

 

may be low.

•

See the broiling guide on page 31.

 

 

 

 

 

 

The oven

The oven sensor needs to be

•

See the section on adjusting the

temperature is too

adjusted.

 

thermostat on page 36.

hot or too cold.

 

 

 

 

 

 

 

Scratches or

The cooktop is being cleaned

•

Scratches are not removable. Tiny

abrasions on

improperly.

 

scratches will become less visible in time

cooktop surface

 

 

as a result of cleaning.

 

 

 

 

 

Cookware with rough bottoms

•

To avoid scratches, use the recommended

 

were used on the cooktop or

 

cleaning procedures. Make sure bottoms

 

there were coarse particles (eg.

 

of cookware are clean before use, and use

 

salt or sand) present between the

 

cookware with smooth bottoms.

 

cookware and the surface of the

 

 

 

cooktop.

 

 

 

 

 

 

 

Cookware has been slid across the

 

 

 

cooktop surface.

 

 

 

 

 

 

Brown streaks or

Boilovers have been cooked onto

•

Use the blade scraper to remove soil.

specks

the surface.

•

See the section on care and cleaning of

 

 

 

 

 

the glass cooktop on page 44.

 

 

 

 

Areas of

Mineral deposits from water and

•

Remove using a ceramic-glass cooktop

discoloration with

food have been left on the surface

 

cleaning cream.

metallic sheen

of the cooktop.

•

Use cookware with clean, dry bottoms.

 

 

 

 

 

 

The oven will not

The oven temperature is too high

•

Allow the range to cool and reset the

self-clean.

to set a self-clean operation.

 

controls.

 

 

 

 

 

The oven controls have been set

•

See the section on self-cleaning on page

 

incorrectly.

 

39.

 

 

 

 

A self-cleaning cycle cannot be started if the oven lockout feature has been

 

activated or if a radiant surface element is on.

“Crackling” or

This is the sound of the metal

•

This is normal.

“popping” sound

heating and cooling during

 

 

 

both the cooking and cleaning

 

 

 

functions.

 

 

 

 

 

 

Excessive smoking

There is excessive soiling in the

•

Press the CLEAR/OFF pad. Open the

during a self-

oven.

 

windows to rid the room of smoke. Wait

cleaning cycle

 

 

until the self-cleaning cycle is cancelled.

 

 

 

Wipe up the excessive soil and reset the

 

 

 

oven for self-cleaning.

The oven door will

The oven is too hot.

•

Allow the oven to cool.

not open after a

 

 

 

self-cleaning cycle.

 

 

 

 

 

 

 

06 TROUBLESHOOTING

Troubleshooting _51

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Contents Electric Range Latest in heat-distribution technology Features of your new rangeSafety Symbols Important safety instructionsNever use your appliance for warming or heating the room For Your SafetySurface Cooking Units Oven When flaming foods under the hood, turn the fan on SELF-CLEANING OvensContents Introducing your new range OverviewWHAT’S Included with Your Range During Cooking Surface cookingAbout the radiant surface elements Before CookingHot surface indicator Location of the radiant surface elements and controlsCooking areas Dual surface unit control knob left front Single surface unit control knob left rear, right rearTriple surface unit control knob right front Recommended settingsTyPE of Food Using the warming centerPress the Warming Center ON/OFF pad LevelUsing the Proper Cookware Choosing the Proper CookwareCorrect Incorrect Preventing other damage CleaningPreventing marks and scratches Preventing stainsAbout the warming drawer Using the warming drawerRoasts beef, pork, lamb Turning the Warming Drawer on or OFFLevels Low Rolls soft, empty dinner plates MediumOven Control Panel Operating the ovenPress the SET/START or Clock AM/PM pad Setting the ClockHow to set the clock How to change between a 12-hour and 24-hour displayFeature Minimum Maximum Minimum and Maximum SettingsSetting the Kitchen Timer How to set the timerBaking layer cakes Using the Oven RacksBefore using the racks Oven rack positionsHow to set the thermostat How to adjust the thermostat while cookingBaking How to set the oven for convection baking Convection BakingTips for convection baking Breads Recommended convection baking guidePie CookiesConvection Roasting How to set the oven for convection roastingLamb Recommended convection roasting guidePork PoultryTimed Cooking How to set the oven for timed cookingHow to set the oven for delay timed cooking Delay Timed CookingBroil stop position Using the broil panHow to set the oven for broiling BroilingRecommended broiling guide Using the Custom Cook Feature How to record a recipe settingHow to recall a setting Proofing How to set the oven for proofi ngUsing the Keep Warm Function How to use the keep warm featureTurning the Oven Light on and OFF Extra Features Fahrenheit or Celsius temperature selectionHour energy saving Thermostat adjustment Convection auto conversion featureControl lockout Sound on/offFor use on the Jewish Sabbath & Holidays Setting the SabbathSELF-CLEANING Before a self-cleaning cycleMaintaining your appliance How to set the oven for self-cleaning How to turn off the self-cleaning featureAfter a self-cleaning cycle STEAM-CLEANING How to set the oven for steam-cleaningAfter a steam-cleaning cycle Oven vent Care and Cleaning of the OvenCleaning painted parts and decorative trim Cleaning stainless steel surfacesCleaning the broil pan and insert Oven racksOven door Removing heavy, burned-on residue Care and Cleaning of the Glass CooktopNormal daily use cleaning Removing burned-on residuePotential for permanent damage to the glass surface Cleaning the cooktop sealCleaning sugary spills and melted plastic Removing metal marks and scratchesLocked position Unlocked position How to remove the doorHow to replace the door Removing and Replacing the Oven DoorUnlocked position Locked position How to remove the warming drawerHow to replace the warming drawer Removing and Replacing the Warming DrawerChanging the Oven Light Troubleshooting Problem Possible Cause SolutionCode Cause Frequently cycles on AreasDiscoloration on CooktopNot open after a Self-cleaning cycle Temperature is tooSelf-clean Cleaning cycleEmitting from Oven not clean afterSteam from the vent Burning or oily odorLimited Warranty to Original Purchaser WarrantyPage Page Questions or COMMENTS?
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