Samsung FE-R300SW, FE-R300SX, FE-R300SB, FER300 user manual Troubleshooting

Page 39

troubleshooting

Troubleshooting

Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1-800-726-7864).

PROBLEM

 

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

 

 

 

The range is not

The appliance has been installed

•

Place the oven rack in the center of the

level.

improperly.

 

oven. Place a level on the oven rack.

 

 

 

 

 

 

Adjust the leveling legs at the base of the

 

 

 

 

 

 

range until the oven rack is level.

 

 

 

 

 

•

Insure the floor is level and strong and

 

 

 

 

 

 

stable enough to adequately support the

 

 

 

 

 

 

range.

 

 

 

 

 

 

 

 

The floor is sagging or sloping.

•

Contact a carpenter to correct the

 

 

 

 

 

 

situation.

 

 

 

 

 

 

 

 

The kitchen cabinets are not

•

Insure the cabinets are square and provide

 

properly aligned and make the

 

sufficient room for installation.

 

range appear to be not level.

 

 

 

 

 

 

 

 

 

The appliance

The kitchen cabinets are not

•

Contact a builder or installer to make the

must be accessed

square and built too tightly in to the

 

appliance accessible.

for servicing and

appliance.

 

 

cannot be moved

 

 

 

 

 

 

The carpet is interfering with

•

Provide sufficient space so the range can

easily.

movement of the range.

 

be lifted over the carpet.

 

 

 

 

 

 

 

The oven control

You have a function error code.

•

Press the CLEAR/OFF pad and restart

beeps and displays

 

 

 

 

 

the oven. If the problem persists,

an F error code.

 

CODE

CAUSE

 

 

disconnect all power to the range for at

 

 

-SE-

Shorted key

 

 

least 30 seconds and then reconnect the

 

 

E-27

oven sensor opened

 

 

power. If this does not solve the problem,

 

 

E-28

Oven sensor shorted

 

 

call for service.

 

 

E-08

Oven heating error

 

 

 

 

 

E-0A

Oven heating over

 

 

 

 

 

E-0E

Door locking error

 

 

 

 

 

 

 

 

 

 

The surface units

Improper cookware is being used.

•

Use pans which are flat and match the

will not maintain

 

 

 

 

 

diameter of the surface unit selected.

a rolling boil or

In some areas, the power (voltage)

•

Cover the pan with a lid until the desired

will not cook fast

may be low.

 

heat is obtained.

enough.

 

 

 

 

 

 

The surface units

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

will not turn on.

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

 

 

 

The cooktop controls are set

•

Check to see the correct control is set for

 

improperly.

 

the surface unit you are using.

 

 

 

 

 

 

The surface unit

This is normal. The unit is still on and hot.

stops glowing when

 

 

 

 

 

 

changed to a lower

 

 

 

 

 

 

setting.

 

 

 

 

 

 

05 TROUBLESHOOTING

Troubleshooting _39

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Contents Electric Range Steam Quick cleaning Features of your new rangeImportant safety instructions ANTI-TIP Device Do not enter inside the oven Surface Cooking Units Oven SELF-CLEANING Ovens Important safety instructions Important safety instructions Important safety instructions Important safety instructions This may result in fire. Do not over-heat food Contents Introducing your new range OverviewWhat’s included with your range Surface cooking About surface cookingAbout the radiant surface elements Cooking areas How to set the appliance for surface cookingHot surface indicator Location of the radiant surface elements and controlsDual surface unit control knob left front, right front Using the proper cookwareProtecting the smoothtop surface Choosing the proper cookwareOven control panel Operating the ovenHow to change between a 12-hour and 24-hour display Setting the clockSetting the kitchen timer How to set the clockOven rack positions Minimum and maximum settingsUsing the oven racks Before using the racksBaking How to set the thermostatHow to adjust the thermostat while cooking How to set the oven for timed cookingHow to set the oven for delay timed cooking Delay timed cookingRecommended broiling guide How to set the oven for broilingBroiling Broil stop positionProof Using the Easy Cook FeatureSlow Cook Chicken NuggetsHow to recall a setting Using the custom cook featureUsing the warm function How to record a recipe settingHour energy saving Extra featuresFahrenheit or Celsius temperature selection Thermostat adjustmentControl lockout Sound on/offFor use on the Jewish Sabbath & Holidays Setting the SabbathSelf-cleaning Before a self-cleaning cycleMaintaining your appliance After a self-cleaning cycle How to set the oven for self-cleaningHow to delay the start of self-cleaning How to turn off the self-cleaning featureSteam-cleaning How to set the oven for steam-cleaningAfter a steam-cleaning cycle Cleaning the broil pan and insert Care and cleaning of the ovenCleaning painted parts and decorative trim Cleaning stainless steel surfacesOven door Care and cleaning of the glass cooktopNormal daily use cleaning Oven racksRemoving metal marks and scratches Cleaning the cooktop sealCleaning sugary spills and melted plastic Removing heavy, burned-on residueRemoving and replacing the storage drawer Removing and replacing the oven doorChanging the oven light Troubleshooting TroubleshootingFrequently cycles on AreasDiscoloration on CooktopNot open after a Self-cleaning cycle Temperature is tooSelf-clean Cleaning cycleEmitting from Oven not clean afterSteam from the vent Burning or oily odorLimited Warranty to Original Purchaser WarrantyQuestions or COMMENTS?
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