B
WFK 2401 Washer Fault Codes
Fault | Faults |
| Possible Causes/Notes | Corrective Actions |
Code |
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00 | No Faults |
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01 | No Water | • | Water supply turned off. | • Turn on supply. |
| filling | • | Water inlet hose filters (strainers) | • Check water inlet hose filters. Clean if dirty. Replace if damaged. |
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| blocked. | • Check if incoming water pressure is 14.5 – 145 psi. |
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| • Water pressure too low. | • Check voltage output to water inlet valves (when they’re energized). If no | |
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| • Control module has failed. | voltage, replace faulty control module. | |
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| • Water inlet valve(s) has failed. | • Measure resistance of water inlet valves (~ 2.7 – 3.3 kΩ). Replace inlet | |
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| NOTE: Fault code occurs during customer | valve(s), if fault. | |
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| use or test program. |
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02 | No heating | • | Heater has failed. | • Disconnect heater and measure resistance at terminals (~15 - 28Ω). |
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| • | NTC has failed. | Replace heater if faulty. |
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| • Heater is covered with scale. | • Disconnect NTC and measure resistance at terminals (~5.4 – 6.5 kΩ @ | |
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| • | Voltage too low. | 20°C (68°F)). Replace NTC if faulty. |
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| • Control module has failed. | • If possible, remove & clean heater. If not, replace it. | |
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| NOTE: Fault code occurs during customer | • Have an electrician check the house wiring and the wiring to the washer to | |
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| use or test program. | make sure it is 240 volts. | |
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| • Check voltage output to heater (when it’s energized). If no voltage, |
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| replace faulty control module. |
03 | No draining | • | Drain pump or motor protector has failed. | • Disconnect drain pump and measure resistance at connector (~ 83Ω). |
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| • Control module has failed. | Replace drain pump if faulty. | |
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| NOTE: Fault code occurs during customer | • Check voltage output to drain pump when it’s energized). If no voltage, | |
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| use or test program. | replace faulty control module. | |
04 | Overheating | • | Control module has failed. | • Check voltage to heater. If voltage is present when heater shouldn’t be on, |
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| • | NTC failed. | replace faulty control module. |
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| NOTE: Fault code occurs during customer | • Disconnect NTC and measure resistance at terminals (~5.4 – 6.5 kΩ @ | |
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| use or test program. | 20°C (68°F)). Replace NTC if faulty. | |
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