TRANSPORTATION DAMAGE and CLAIMS
all
Should damage occur in shipment, it is a matter between the carrier and the consignee. In such cases, the carrier is assumed to be responsible for the safe delivery of the merchandise, unless negligence can be established on the part of the shipper.
1.Make an immediate inspection while the equipment is still in the truck or immediately after it is moved to the receiving area. do not wait until after the material is moved to a storage area.
2.do not sign a delivery receipt or a freight bill until you have made a proper count and inspection of all merchandise received.
3.Note all damage to packages directly on the carrier’s delivery receipt.
4.Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.
5.If the driver refuses to allow inspection, write the following on the delivery receipt: Driver refuses to allow inspection of containers for visible damage.
6.Telephone the carrier’s office immediately upon finding damage, and request an inspection. Mail a written confirmation of the time, date, and the person called.
7.Save any packages and packing material for further inspection by the carrier.
8.promptly file a written claim with the carrier and attach copies of all supporting paperwork.
We will continue our policy of assisting our customers in collecting claims which have been properly filed and actively pursued. We cannot, however, file any damage claims for you, assume the responsibility of any claims, or accept deductions in payment for such claims.
LIMITED WARRANTY
The parts warranty period is as follows:
For the refrigeration compressor on
For the heating element on Halo Heat® cooking and holding ovens, as long as the original purchaser owns the oven. This excludes holding only equipment.
For all other parts, one (1) year from the date of installation or fifteen (15) months from the shipping date, whichever occurs first.
The labor warranty period is one (1) year from the date of installation or fifteen (15) months from the shipping date, whichever occurs first.
To be valid, a warranty claim must be asserted during the applicable warranty period. This warranty is not transferable.
ThiS wArrANTy DOES NOT Apply TO:
1.calibration.
2.Replacement of light bulbs, door gaskets, and/or the replacement of glass due to damage of any kind.
3.Equipment damage caused by accident, shipping, improper installation or alteration.
4.Equipment used under conditions of abuse, misuse, carelessness or abnormal conditions, including but not limited to, equipment subjected to harsh or inappropriate chemicals, including but not limited to, compounds containing chloride or quaternary salts, poor water quality, or equipment with missing or altered serial numbers.
5.damage incurred as a direct result of poor water quality, inadequate maintenance of steam generators and/or surfaces affected by water quality. Water quality and required maintenance of steam generating equipment is the responsibility of the owner/operator.
6.damage caused by use of any cleaning agent other than
7.any losses or damage resulting from malfunction, including loss of product, food product, revenue, or consequential or incidental damages of any kind.
8.Equipment modified in any manner from original model, substitution of parts other than factory authorized parts, removal of any parts including legs, or addition of any parts.
This warranty is exclusive and is in lieu of all other warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose. In no event shall
Effective November 1, 2011
RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.
ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH
Model: ______________________________________________ Date Installed: ______________________________________________________
Voltage: ______________________________________________ Purchased From: ___________________________________________
Serial Number: _____________________________________________________________________________________________________________
W164 N9221 Water Street ● P . O . Box 450 ● Menomonee Falls, Wisconsin 53052 - 0450 ● U . S . A .
PHONE: 262.251.3800 •
P R I N T E D I N U .S .A .