Whirlpool SGS375H Troubleshooting, Range Does Not Work, Oven/Broiler Burner, Surface Burners

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TROUBLESHOOTING

TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 36.

RANGE DOES NOT WORK

	PROBLEM	CAUSE

	Nothing works	• The range is not plugged into a properly grounded outlet (120v polarized).
		• The range is not properly connected to the gas supply. Contact an authorized
		service technician to reconnect the range to the gas supply. (See the
		Installation Instructions.)
		• You have blown a household fuse or tripped a circuit breaker.

OVEN/BROILER BURNER

PROBLEM		CAUSE

The oven does not work		•You have not set the electronic control correctly. Refer to setting the
		electronic oven control section. (See pages 10-22.)
		•The main or regulator gas shutoff valve is in the off position. (See the
		Installation Instructions.)
The burner fails to light		•The ignitor is broken. Contact an authorized service technician to replace it.
		•You have blown a household fuse or tripped a circuit breaker.

The burner flames lift away from the ports, are yellow, or are noisy

•The air/gas mixture is incorrect. Contact an authorized service technician to check the air/gas mixture or see the Installation Instructions.

SURFACE BURNERS

	PROBLEM	CAUSE

	The burner fails to light	•The control knob is not set correctly. Push in the control knobs before turning
		them. Make sure the control knob is turned to the Light position. (See page 6.)
		•You have blown a household fuse or tripped a circuit breaker.
		•The burner ports may be clogged. Clean them with a straight pin. (See page 29.)

	The burner flames are	•The burner ports may be clogged. Clean them with a straight pin. (See page 29.)
	uneven	•The burner caps may not be positioned properly. (See page 29.)

	The burner flames lift off	•The burner needs cleaning. (See pages 29 and 30.)
	the ports, are yellow, or	•The air/gas mixture is incorrect. Contact an authorized service technician to
	are noisy when turned off
	are noisy when turned off	check the air/gas mixture or see the Installation Instructions.


	The burner makes a	•The burner is wet from washing. Let it dry.
	popping noise when on

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Contents Gas Range Self-CleaningPlease record your model’s information A NOTE TO YOUTHE ANTI-TIP BRACKET RANGE SAFETYwDANGER wWARNING wWARNINGIMPORTANT SAFETY INSTRUCTIONS RANGE SAFETYFor self-cleaning ranges SAVE THESE INSTRUCTIONSCONTROL PANEL PARTS AND FEATURESAutomatic oven light switch p Gasket Surface burner marker shows which burner you are settingUSING THE SURFACE BURNERS USING YOUR RANGEUsing the control knobs Burner heat settingsUSING THE SURFACE BURNERS CONT Using the right cookware makes aIn case of a prolonged power failure Home canning informationUSING YOUR RANGE Rack placement for specific foodsPositioning racks and pans Extra oven rack position roasting rackBAKEWARE CHOICES USING ALUMINUM FOILBAKEWARE TYPE BEST USED FORUsing the control lock Indicator lightsTHE ELECTRONIC OVEN CONTROL Display/clockUSING THE ELECTRONIC MINUTE TIMER SETTING THE CLOCKPRESS YOU SEEUSING THE ELECTRONIC MINUTE TIMER CONT STARTING/CANCELING A FUNCTIONTo cancel the minute timer during the countdown display counts downRoasting meats and poultry BAKING/ROASTINGFront RearSaving energy BAKING/ROASTING CONTexample for set temperature of 325F 7. After cooking, turn off the ovenHow to determine the amount of adjustment needed ADJUSTING THE OVEN TEMPERATURE CONTROLfactory setting of “00” example when making oven 10F coolerBROILING Front Rear6. After broiling, turn off the oven To custom broil at a lower temperature BROILING CONTBroiling guidelines example shows broil at 325FAPPROXIMATE TIME Broiling guidelines contRACK MINUTESTo start baking/roasting now and stop automatically USING THE AUTO COOKING CONTROLThe bake indicator light will light up Food Poisoning HazardTo delay start and stop automatically USING THE AUTO COOKING CONTROL CONT2. Choose the bake setting display counts down cook timeexample shows bake at 375F The start time/delay indicator light will light upexample shows 30-minute baking/roasting timeTHE OVEN VENT display counts down cooktime Removing the storage drawer THE STORAGE DRAWERReplacing the storage drawer Lower slide railUSING THE SELF-CLEANING CYCLE BEFORE YOU STARTBurn Hazard Do not touch the oven during the Self-Cleaning cycle Keep children away from oven during Self-Cleaning cycleSETTING THE CONTROLS USING THE SELF-CLEANING CYCLEexample shows 4 1/2-hour cleaning time To stop the self-cleaning cycle at any time SETTING THE CONTROLS CONTHOW THE CYCLE WORKS TemperatureCARING FOR YOUR RANGE CLEANING CHARTCLEANING METHOD Explosion HazardCARING FOR YOUR RANGE CLEANING CHART CONTSurface burners Oven door glassCleaning the surface burners SEALED SURFACE BURNERS AND COOKTOPis blue in color. If the Porcelain burner cap Burner baseREMOVING THE OVEN DOOR To clean the burnersSEALED SURFACE BURNERS AND COOKTOP CONT Before removing the doorTo remove REMOVING THE OVEN DOOR CONTTo replace while the door is removed from the rangeTo replace the oven light THE OVEN LIGHTREMOVING THE OVEN DOOR CONT Support pinsRANGE DOES NOT WORK TROUBLESHOOTINGOVEN/BROILER BURNER SURFACE BURNERSTROUBLESHOOTING WHEN SELF-CLEANING YOUR OVENCOOKING RESULTS DISPLAY MESSAGESIF YOU NEED REPLACEMENT PARTS IF YOU NEED ASSISTANCE OR SERVICEREQUESTING ASSISTANCE OR SERVICE assist you. When callingPage Page Page INDEX TOPICPAGE LENGTH OF WARRANTY GAS RANGE WARRANTYWARRANTY WHIRLPOOL CORPORATION WILL PAY FOR