Whirlpool GLT3615G warranty Troubleshooting, Problem Possible Cause Solution

Page 15

Troubleshooting

You can solve many common cooktop problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve your problem without outside help. If the suggestions do not work, see “Requesting Assistance or Service” on page 16 (In the U.S.A.), or on page 17 (in Canada).

Problem

Possible Cause

Solution

 

 

 

Nothing will operate.

The cooktop is not wired into a live

Wire the cooktop into a live circuit

 

circuit with proper voltage.

with proper voltage. (See separate

 

 

Installation Instructions.)

 

The cooktop is not properly

Contact a Whirlpool designated

 

connected to the gas supply.

service technician to reconnect the

 

 

cooktop to the gas supply.

 

A household fuse has blown or a

Replace household fuse or reset

 

circuit breaker has tripped.

circuit breaker.

 

A control knob is not set correctly.

Push in the control knobs before

 

 

turning them.

 

 

 

The burner fails to light.

A household fuse has blown or a

Replace household fuse or reset

 

circuit breaker has tripped.

circuit breaker.

 

The burner is wet from being

Let it dry.

 

washed.

 

 

The burner ports may be clogged.

Clean them with a straight pin.

 

 

(See page 14.)

 

 

 

The burner flames are

The burner ports may be clogged.

Clean them with a straight pin.

uneven.

 

(See page 14.)

 

 

 

The burner flames lift off the

The burner needs cleaning.

Clean as directed on pages 13-14.

ports, are yellow, or are

The air/gas mixture is incorrect.

Contact a Whirlpool designated

noisy when turned off.

 

service technician to check the

 

 

 

 

air/gas mixture or see separate

 

 

Installation Instructions.

 

 

 

Cooking results are not

The cooktop is not level.

Level the cooktop.

what you expected.

 

 

 

The pan used is not the correct

Refer to a reliable cookbook for

 

type or size.

recommended pan type and size.

 

The flame size does not fit the

Pan should be the same size or

 

cookware being used.

slightly larger than surface cooking

 

 

are being used.

 

The flow of combustion and/or

Remove any obstructions around

 

ventilation air to the cooktop is

knobs or burners.

 

blocked.

 

 

 

 

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Contents 3192743 Parts and Features Using Your CooktopThank you for buying a WHIRLPOOL* appliance U.S.A., call our Consumer Assistance Center toll-freeOn next Cooktop SafetyImportant Safety Instructions Control knob Parts and FeaturesControl panel Left rear burnerLeft front burner Right front burner Control knob Parts and FeaturesUsing Your Cooktop Using the surface burnersWhen to use the left front burner Model GLT3615G Using the control knobs Burner heat settingsEnergy saving tips Characteristics of cookware materials Control Panel Cleaning chartCaring for Your Cooktop Control KnobsSurface burner grates and caps Surface burnersStainless steel surfaces Sealed surface burners and cooktop Cleaning the surface burnersTo clean the burners Problem Possible Cause Solution TroubleshootingIf you need assistance or service in the U.S.A Requesting Assistance or ServiceIf you need assistance or service in Canada Whirlpool designated service company WarrantyFSP* replacement parts and repair labor to correct defects Materials or workmanship. Service must be provided by’utilisation et d’entretien Veuillez inscrire les renseignements concernant votre modèle Votre sécurité et celle des autres est importante Sécurité de la table de cuissonConservez CES Instructions Pièces et caractéristiques Tableau de commande12500 BTU Modèle GLT3615G6000 BTU 9000 BTU Sous la table De cuissonModèles SCS3014G, SCS3614G, GLT3014G GLT3614G Utilisation de la table de cuissonUtilisation des brûleurs de surface Quand utiliser le brûleur avant gaucheUtilisation des brûleurs de surface suite Utilisation des boutons de commande Réglage de chaleur des brûleursConseils pour économiser l’énergie Caractéristiques des matériaux des ustensiles de cuisson Entretien de la table de cuisson Tableau de nettoyageSurface de la table de cuisson Pièce Méthode DE Nettoyage Instructions Spéciales Tableau de nettoyage suiteNettoyage des brûleurs de surface Brûleurs de surface scellés et table de cuissonSuite Pour nettoyer les brûleurs Problème Cause Possible Solution Guide de diagnosticSi vous avez besoin de service† … Demande d’assistance ou de serviceDemande dassistance ou de service au Canada UN AN Garantie de la table De cuisson à gaz