TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■Is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.
■Is the power supply cord unplugged? Plug into a properly grounded 3 prong outlet.
■Has a household fuse been blown or has the circuit breaker been tripped?
Replace the fuse or reset the circuit.
■Is the main or regulator gas shutoff valve in the off position?
See Installation Instructions.
■Is the range properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions.
Surface burners will not operate
■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.
■Is the control knob set correctly? Push in knob before turning to a setting.
■Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners” section.
On open burner models, see “Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners” section.
On open burner models, see “Surface Burners” section.
■On models with caps, are the burner caps positioned properly?
See “Sealed Surface Burners” section.
■Is the burner damaged?
On models with caps, look for warped cap. Place cap, flat
■Is the air/gas mixture correct?
Contact a designated service technician to check the air/ gas mixture, or see the Installation Instructions.
■Is propane gas being used?
The appliance may have been converted improperly. Contact a trained repair specialist.
Surface burner makes popping noises
■Is the burner wet? Let it dry.
Cookware not level on cooktop
■Is the range level?
Level the range. (See the Installation Instructions.)
■Is the proper cookware being used?
Use cookware with a flat bottom. (See “Cookware” section.)
Excessive heat around cookware on cooktop
■Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.
■Are the right side surface burners rotated toward each other?
See “Burner Rotation” section.
Oven will not operate
■Is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.
■Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air from the gas lines.
■Is the electronic oven control set correctly? See “Electronic Oven Control” section.
■On some models, is the Oven Lockout set? See “Oven Lockout” section.
■Is the main or regulator gas shutoff in the off position? Contact a designated service technician or see the Installation Instructions.
Oven makes muffled ticking noise when in use
■This is normal and occurs when the oven burner cycles on and off to hold the set oven temperature.
Oven burner flames are uneven, yellow, or noisy
■Is propane gas being used?
The appliance may have been converted improperly. Contact a trained repair specialist.
■Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas mixture or see the Installation Instructions.
Oven temperature too high or too low
■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.
Display shows messages
■Is the display showing “PF”?
There has been a power failure. Touch OFF/CANCEL to clear the display. Reset the clock, if needed. See “Clock” section.
■Is the display showing “F” followed by a number? Touch OFF/CANCEL to clear the display. If an “F” code appears again, contact a trained repair specialist.
■Has a delay start been set? See “Timed Cooking” section.
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