Something Wrong with your Cooker

Before contacting your Service Centre/Installer, check the problem guide below; there may be nothing wrong with your cooker.

	Problem
	Slight odour or small amount	This is normal and should cease after a short period.
	of smoke when using the	This is normal and should cease after a short period.
	cooker for the first time.

	Nothing works.	Is the main cooker wall switch turned on?
		There may be no electricity supply.

	Oven temperature seems	Check that the temperature has been set in accordance with the
	too high or too low.	Temperature Charts. It may be necessary to increase or decrease
		the recommended temperature by up to 10˚C to suit your taste.

	Oven does not cook evenly.	Check that the temperature and shelf positions are as
		recommened in the Temperature Charts.
		Check that the containers being used in the oven allow
		sufficient air flow around them.
		Check that the cooker is level.

	Hotplates are slow to boil	Check that your pans conform to the recommendations in
	or will not simmer.	these instructions.

	Marks appearing on	The hob surround can be cleaned with warm soapy water and a
	hotplates.	cream cleaner, such as Cif. The sealed hotplates should be
	Cannot clean hob /	cleaned regularly, (please refer to the Care and Cleaning section
	hotplates.	for further information).
		Please note that replacement hob cleaning kits are available
		from our parts department (see back cover for contact number).

	Grill not working.	The grill door MUST be open.

	Grill keeps turning on and	When the grill control is operated at a setting less than
	off.	maximum this is normal regulator operation, not a fault.

	Condensation on the wall	Steam and/or condensation may appear from the vent at the
	at the rear of the cooker.	rear of the appliance when using an oven particularly for foods
		with a high water content (eg. frozen chips, roast chicken etc).
		This is normal and any excess should be wiped off.

	Steam / condensation in	Steam is a by-product of cooking any food with a high water
	the oven after use.	content. To help minimise, always:
		a) Try to avoid leaving food in the oven to cool after being
		cooked.
		b) Use a covered container wherever possible.

If you have been through the above list and there is still a problem; Contact Service, see Key Contacts (back cover).

Something Wrong with your Cooker

too high or too low.

hotplates.

for further information).

at the rear of the cooker.