www.zephyronline.com
Issue |
| Cause |
| What to do |
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After installation, the | 1. | The power source is not turned ON. | 1. | Make sure the circuit breaker and the |
unit doesn’t work? |
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| unit’s power is ON. |
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| 2. | The power line and the cable locking | 2. | Check the power connection with the |
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| connector is not connecting properly. |
| unit is connected properly. |
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| 3. | The switch board and control board | 3. | Make sure the wirings between the |
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| wirings are disconnected. |
| switch board and control board are |
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| connected properly. |
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| 4. | The switch board or control board is | 4. | Change the switch board or control |
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| defective. |
| board. |
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Light works, but motor is | 1. | The motor is defective, possible | 1. | Change the motor. |
not turning. |
| seized. |
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| 2. | The thermally protected system | 2. | The motor will function properly after the |
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| detects if the motor is too hot to |
| thermally protected system cool down. |
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| operate and shuts the motor down. |
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| 3. | Damaged condenser. | 3. | Change the condenser. |
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The unit is vibrating. | 1. | The motor is not secure in place. | 1. | Tighten the motor in place. |
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| 2. | Damaged blower wheel. | 2. | Change the blower wheel. |
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| 3. | The hood is not secured in place. | 3. Check the installation of the hood. | |
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The motor is working, | 1. | Defective halogen bulb. | 1. | Change the halogen bulb. |
but the lights are not. |
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| 2. | The light bulb is loose. | 2. | Tighten the light bulb. |
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The hood is not venting | 1. | The hood might be hanging to high | 1. | Adjust the distance between the cook |
out properly. |
| from the cook top. |
| top and the bottom of the hood within |
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| 24” and 32” range. |
| 2. | The wind from the opened windows or | 2. | Close all the windows and doors to |
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| opened doors in the surrounding area |
| eliminate the outside wind flow. |
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| are affecting the ventilation of the |
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| hood. |
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| 3. | Blocking in the duct opening or | 3. | Remove all the blocking from the duct |
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| ductwork. |
| work or duct opening. |
| 4. | The direction of duct opening is | 4. | Adjust the duct opening direction. |
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| against the wind. |
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| 5. | Using the wrong size of ducting. | 5. | Change the ducting to at least 8” or |
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| higher. |
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Metal filter is vibrating. | 1. | Metal filter is loose. | 1. | Change the metal filter. |
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Trouble Shooting
17