Epson DH200 instruction manual Troubleshooting, Error Possible Causes Solutions

TROUBLESHOOTING

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Digimerge Technical Support:

Error	Possible Causes	Solutions
• DVR is not receiving	• Cable from power adapter is	• Confirm that all cables are connected correctly
power, or is not	loose or is unplugged	• Confirm that the power adapter is securely
powering up
		connected to the back of the unit
	• Cables are connected, but DVR	• Confirm that the unit is powered on (LED
	unit is not receiving sufficient	indicators on the front should be ON)
	power	• If the unit is connected through a power bar or
		surge protector, try bypassing the bar and
		connecting the power directly to the wall outlet
		• Confirm that there is power at the outlet:
		• Connecting the power cable to another outlet
		• Test the outlet with another plugged device
		(such as an electric calculator or phone
		charger)
• Remote control is	• Batteries in the remote control	• Install a fresh CR2025 battery in the remote
not detected by the	are drained	control
system
	• There are no batteries in the
	remote control
• Hard drive is not	• Hard drive cables are loose or	• Remove the housing and check that hard drive
detected by the	not properly connected	cables are firmly connected
system	• Hard drive has not been	• From the Main Menu, select
	initialized (formatted) by the	System>Disk>Format and select Internal and then
	system	click Start. ATTENTION: Formatting erases all
		video data on the hard drive
	• There is no hard drive in the	• Open the housing and install a 3.5" SATA hard
	system	drive
Hard drive is full (0%)	• Repeat Record is not enabled	• From the Main Menu, select
and the unit is no		System>Disk>Overwrite and select ON. This
longer recording		enables the system to continuously record by
		overwriting data once the hard drive is full

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