GE JB730, JB690 Won’t close, Crackling or, Popping sound, Excessive smoking, During a clean cycle

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Problem	Possible Causes	What To Do
Storage drawer	Power cord may be	• Reposition the drawer and power cord. See the
won’t close	obstructing drawer	Storage Drawer Removal instructions in the Care and
	in the lower back	cleaning of your range section.
	of the range.
	Rear drawer support is	• Reposition the drawer. See the Storage Drawer
	on top of the guide rail.	Removal instructions in the Care and cleaning of your
		range section.
Oven will not self-clean	The oven temperature is	• Allow the oven to cool to room temperature and
	too high to set a self-clean	reset the controls.
	operation.
	Oven controls improperly set.	• See the Using the self-cleaning oven section.
	Oven door is not in the	• Make sure you move the door latch handle all the
	locked position.	way to the right.
“Crackling” or	This is the sound of the	• This is normal.
“popping” sound	metal heating and cooling
	during both the cooking
	and cleaning functions.
Excessive smoking	Excessive soil.	• Press the CLEAR/OFF pad. Open the windows
during a clean cycle		to rid the room of smoke. Wait until the light
		on the SELF CLEAN pad goes off. Wipe up the excess
		soil and reset the clean cycle.
Oven door will not	Oven too hot.	• Allow the oven to cool below locking temperature.
unlock
Oven not clean after	Oven controls not properly set.	• See the Using the self-cleaning oven section.
a clean cycle
	Oven was heavily soiled.	• Clean up heavy spillovers before starting the clean
		cycle. Heavily soiled ovens may need to self-clean
		again or for a longer period of time.
Drawer does not slide	The drawer is out of	• Fully extend the drawer and push it all the way in.
smoothly or drags	alignment.	See the Care and cleaning of the range section.
	Drawer is over-loaded or load	• Reduce weight. Redistribute drawer contents.
	is unbalanced.
Warming drawer will	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work	blown or the circuit breaker
	tripped.
	Controls improperly set.	• See the Warming drawer section.
Excessive condensation	Liquid in drawer.	• Remove liquid.
in the drawer
	Uncovered foods.	• Cover food with lid or aluminum foil.
	Temperature setting too high.	• Reduce temperature setting.
Food dries out in the	Moisture escaping.	• Cover food with lid or aluminum foil.
warming drawer
	Drawer not fully closed.	• Push drawer in until latch engages.	33

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