GE JGBP38 installation instructions Problem Solver

PROBLEM	POSSIBLE CAUSE
TOP BURNERS DO NOT	• Make sure electrical plug is plugged into a live power outlet.
LIGHT OR DO NOT	• Burner holes on the side or around the top of burner may be clogged. Remove
BURN EVENLY	burners (on models with standard twin burners) or burner heads (on models with
	sealed burners) or burner caps on spill-proof models, and clean them with a
	sewing needle or twist tie. Make sure you do not enlarge the holes. On
	spill-proof models, check electrode area for burned-on food or grease.
	• Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions
	for Standing Pilot Models in Surface Cooking.
BURNER FLAMES VERY	• If range is connected to LP gas, check all steps in the Installation Instructions.
LARGE OR YELLOW
STRONG ODOR	• Improper air/gas ratio in oven. Adjust oven burner air shutter.
	• An odor from the insulation around the oven liner is normal for the first few
	times oven is used. This is temporary.
FOOD DOES NOT	• Oven controls not properly set. See the Broiling section.
BROIL PROPERLY	• Oven door not closed.
	• Improper shelf position being used. See the Broiling section.
	• Food is being cooked on a hot pan.
	• Cookware is not suited for broiling.
	• Aluminum foil used on the broiler pan grid has not been fitted properly
	and slit as recommended.
	• Oven bottom not securely seated in position.
FOOD DOES NOT ROAST	• Oven controls not properly set. See the Baking or Roasting section.
OR BAKE PROPERLY	• Shelf position is not correct.
	• Incorrect cookware or cookware of improper size is being used.
	• The oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
	Do It Yourself section.
	• Clock not set correctly.
	• Oven bottom not securely seated in position.
OVEN LIGHT DOES NOT	• Bulb may be loose or burned out.
COME ON	• Electrical plug must be plugged into a live power outlet.
OVEN WILL NOT	• Oven temperature is too high to set self-clean operation. Allow the range to
SELF-CLEAN	cool to room temperature and reset the controls.
	• Door latch handle not moved all the way to the right.
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The Problem Solver