GE JCB920, JCB910 Troubleshooting Tips, Lift-Off Oven Door, Oven Bottom, Broiler Pan and Grid

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Instructions

Care and cleaning of the range (cont.).

Installation Instructions Operating Instructions Safety

Lift the door straight up and off the hinges.

The gasket is designed with a gap at the bottom to allow for proper air circulation.

Do not rub or clean the door gasket—it has an extremely low resistance to abrasion.

If you notice the gasket becoming worn, frayed or damaged in any way or if it has become displaced on the door, you should have it replaced.

Lift-Off Oven Door

The oven door is removable, but it is heavy. You may need help removing and replacing the door.

To remove the door, open it a few inches to the special stop position that will hold the door open. Grasp firmly on each side and lift the door straight up and off the hinges.

NOTE: Be careful not to place hands between the hinge and the oven door frame as the hinge could snap back and pinch fingers.

To replace the door, make sure the hinges are in the special stop position. Position the slots in the bottom of the door squarely over the hinges. Then lower the door slowly and evenly over both hinges at the same time. If the hinges snap back against the oven frame, pull them back out.

To clean the inside of the door:

Do not allow excess water to run into any holes or slots in the door.

Because the area inside the gasket is cleaned during the self clean cycle, you do not need to clean this by hand. Any soap left on the liner causes additional stains when the oven is heated.

The area outside the gasket can be cleaned with a soap-filled steel wool or plastic pad.

To clean the outside of the door:

Use soap and water to thoroughly clean the top, sides and front of the oven door. Rinse well. You may also use a glass cleaner to clean the glass on the outside of the door.

Spillage of marinades, fruit juices, tomato sauces and basting materials containing acids may cause discoloration and should be wiped up immediately. When the surface is cool, clean and rinse.

Do not use oven cleaners, cleansing powders or harsh abrasives on the outside of the door.

Troubleshooting Tips

Oven Bottom

The oven bottom has a porcelain enamel finish. To make cleaning easier, protect the oven bottom from excessive spillovers by placing a cookie sheet on the shelf below the shelf you are cooking on. This is particularly important when baking a fruit pie or other foods with a high acid content. Hot fruit fillings or other foods that are highly acidic (such as tomatoes, sauerkraut, and sauces with vinegar or lemon juice) may cause pitting and damage to the porcelain enamel surface and should be wiped up immediately.

We don’t recommend using aluminum foil on the oven bottom. It can affect air flow if the holes are blocked and it can concentrate heat at the bottom of the oven, resulting in poor baking performance.

To clean up spillovers, use soap and water, an abrasive cleaner or soap-filled steel-wool pad. Rinse well to remove any soap before self-cleaning.

Customer Service

Grid

Pan

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Broiler Pan and Grid

After broiling, remove the broiler pan from the oven. Remove the grid from the pan. Carefully pour out grease from the pan into a proper container. Wash and rinse the broiler pan and grid in hot water with a soap-filled or plastic scouring pad.

If food has burned on, sprinkle the grid with detergent while hot and cover with wet paper towels or a dishcloth. Soaking the pan will remove burned-on foods.

The broiler pan and grid may be cleaned with a commercial oven cleaner.

Both the broiler pan and grid can also be cleaned in a dishwasher.

Do not store a soiled broiler pan and grid anywhere in the range.

CAUTION: Do not clean the broiler pan or grid in a self-cleaning oven.

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Contents Convection Customer Service ANTI-TIP DeviceGE & You, a Service Partnership Staple sales slip or cancelled check hereWrite the model and serial numbers here Two easy ways to register your applianceImportant Safety Notice All ranges can tip and injury could resultSafety Instructions Surface Burners Troubleshooting Tips Customer Service Operating Instructions Installation InstructionsService Tips Installation Instructions Operating InstructionsCustomer Using the gas surface burners SafetyCustomer Service Instructions OperatingTroubleshooting Tips Installation Instructions Top-of-Range CookwareStove Top Grills Wok This WayUsing the electric glass top warming zone on some models Instructions Operating Instructions InstallationInstructions Troubleshooting Tips About the glass surface on some models…Using the oven controls Oven Control, Clock and Timer Features and SettingsSpecial features of your oven control Safety InstructionsFahrenheit or Celsius Temperature Selection Hour Shut-OffInstallation Instructions TroubleshootingTips Control Lockout on some modelsSafety Instructions Troubleshooting Tips Customer ServiceUsing the oven Installation Instructions OperatingTroubleshooting Tips Troubleshooting Tips How to Set the Oven for Baking or RoastingPreheating and Pan Placement Aluminum FoilTroubleshooting Tips Installation Instructions Operating How to Set the Oven for BroilingBroiling Guide HI BroilUsing the clock and timer Instructions Operating Instructions InstallationUsing the timed baking and roasting features Troubleshooting Tips InstallationHow to Set an Immediate Start and Automatic Stop How to Set a Delayed Start and Automatic StopUsing the probe on some models How to Set the Oven For Roasting When Using the ProbeUsing the convection oven Installation Instructions Operating Instructions SafetyConvection Bake Convection RoastHow to Set the Oven for Convection Baking or Roasting Paper and PlasticMetal and Glass Multi-Shelf BakingTroubleshooting Tips Installation Instructions Touch the Convection Roast padConvection Roasting Guide MeatsUsing the timed features for convection baking Troubleshooting Tips InstallationTouch the Convection Bake pad Adjust the oven thermostat-Do it yourself Instructions Troubleshooting Tips Customer ServiceSafety Instructions To Adjust the ThermostatUsing the electric warming drawer When Using the Warming DrawerControl Knob PanInstructions Operating Instructions Installation Temperature Selection ChartTo Crisp Stale Items To Warm Serving Bowls and PlatesUsing the self-cleaning oven Before a Clean CycleHow to Set the Oven for Cleaning After a Clean Cycle How to Delay the Start of CleaningCare and cleaning of the range Troubleshooting Tips InstallationSealed Burner Assemblies-porcelain cooktop models Burner HeadsTips Customer Service Installation Instructions TroubleshootingSealed Burner Assemblies-glass cooktop models Burner Grates Cooktop Surface on porcelain cooktop modelsFor porcelain cooktop models only Cleaning the glass cooktop surface on some models Normal CleaningInstallation Instructions Troubleshooting For Heavy, Burned-On Soil…Troubleshooting Tips Lift-Off Oven DoorOven Bottom Broiler Pan and GridWarming Drawer Rack Warming Drawer PanRemovable Warming Drawer To remove the warming drawerInstructions Safety Instructions Instructions OperatingOven Air Vents Upper Control PanelSafety Instructions Operating Oven Light ReplacementInstructions Installation Instructions Oven ShelvesInstallation of the range Read these instructions completely and carefullyOperating Instructions Must Never be Less than 24 Inches 28 1⁄4 to 36 ⁄ ± 1⁄446 3⁄8 Location Operating Instructions Provide Adequate Gas SupplyConnect the Range to Gas Gas Pipe and Electrical Outlet Locations Troubleshooting Tips Installation Customer Service Instructions Operating Instructions Safety InstructionsElectrical Connections Electrical Requirements Extension Cord CautionsGrounding IMPORTANT-Please read carefully Preferred MethodInstructions Operating Instructions Safety Electric DisconnectSeal the Openings Check Ignition of Surface BurnersInstructions Troubleshooting Tips Customer Service Safety Instructions Operating Instructions InstallationQuality of Flames Check Ignition of Oven BurnerLeveling the Range To remove the oven bottomInstalling the Anti-Tip Device When All Hookups Are CompletedTroubleshooting Tips Customer Before You Call For Service… Operating Instructions Safety InstructionsProblem Possible Causes What To Do Control signals after Oven temperature tooClock and timer Florescent top lightBefore You Call For Service cont.… Power outage Display goes blankDisplay flashes Unable to getOperating Instructions Safety Instructions We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Gas Range Warranty Safety Instructions Operating InstructionsGE Will Replace, At No Charge To You What GE Will Not CoverService Telephone Numbers GE Answer Center