GE 49-8927, 164D3333P159 owner manual Before you call for service…

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Instructions Operating Instructions Safety Information

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem		Possible Causes	What To Do

Glass Cooktops
Surface units will not		Improper cookware	• Use pans which are
maintain a rolling boil		being used.	absolutely flat and match
or cooking is not			the diameter of the surface
fast enough			unit selected.

Surface units do		A fuse in your home	• Replace fuse or reset
not work properly		may be blown or the	circuit breaker.
		circuit breaker tripped.

		Cooktop controls	• Check to see the correct
		improperly set.	control is set for the surface
			unit you are using.

Troubleshooting Tips Installation

Tiny scratches (may appear as cracks) or abrasions on radiant cooktop glass surface

Incorrect cleaning	• Use recommended
methods being used.	cleaning procedures.

Cookware with rough	• Be sure cookware bottoms
bottoms being used or	and cookware are clean
coarse particles (salt	before use. Use cookware
or sand) were between	with smooth bottoms. Tiny
the cookware and the	scratches are not removable
surface of the cooktop.	but will become less visible
	in time as a result of
	cleaning.

Cookware has been
slid across the cooktop
surface.

Customer Service

Areas of discoloration	Improper cookware	• Marks from aluminum and
on the cooktop	being used.	copper pans as well as
		mineral deposits from water
		or food can be removed
		with the cleaning cream.

Hot sugar mixtures	Hot cooktop came	• See the Cleaning the glass
or plastic melted	into contact with	cooktop section.
to the surface	these substances.

Frequent cycling off	Improper cookware	• Use only flat cookware
and on of surface units	being used.	to minimize cycling.

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Contents Range GE Answer CenterCongratulations You Are Now Part of Our Family Staple sales slip or cancelled check hereWrite the model and serial numbers here Troubleshooting Tips Safety InformationInstallation Instructions Customer ServiceImportant Safety Notice All ranges can tip and injury could resultSafety Precautions Safety Information Instructions Troubleshooting Tips Customer Service Cook Meat and Poultry THOROUGHLY…Oven SELF-CLEANING Oven on some models Surface UNITS-ALL Models Radiant Surface Units on some models Customer Service Troubleshooting Coil Surface Units on some modelsUsing the surface units How to SetUsing the radiant surface units on some models About the radiant surface units…Copper Bottom Stainless SteelAluminum Porcelain Enamel Covered Cast IronSurface Cookware Tips Wok CookingUsing the oven controls Clock and Timer FeaturesAllow the oven to be left on for more than 12 hours Using the oven controls. on some modelsBoth the MIN. +/- pads for about 4 seconds Troubleshooting Tips Customer Service Using the ovenOven Temperature Knob on some models How to Set the Oven for Baking or RoastingHow to Set the Oven for Broiling Preheating and Pan PlacementAluminum Foil Broiling guide CommentsUsing the clock and timer. on some models How to Set a Delay Start and Automatic Stop Using the timed baking Roasting features. on some modelsHow to Set an Immediate Start Automatic Stop Press Cook Time ON/OFFAdjust the oven thermostat-Easy to do yourself For Self-Cleaning Models with Only an Oven Temperature KnobTo Adjust the Thermostat on Standard Clean Models Type of margarine will affect baking performanceBefore a Clean Cycle Using the self-cleaning oven on some modelsHow to Set the Oven for Cleaning After a Clean Cycle How to Delay the Start of CleaningPress the Start Time ON/OFF pad Care and cleaning of the range Oven Interior non-self clean modelsTo clean the outside of the door To clean the inside of the doorLift-Off Oven Door Oven Shelves Oven Light Replacement on some modelsOven Heating Elements To remove the coverTo remove the storage drawer How to Remove the Storage Drawer to Clean Under the RangeBroiler Pan & Grid To replace the storage drawerFor heavy, burned-on soil Cleaning the glass cooktopDaily Cleaning National Parts CenterSpecial Care Porcelain Enamel Cooktop on some models Lift-Up Cooktop on some modelsTo remove a surface unit To replace a surface unitOven Vent Control Panel and KnobsPainted Surfaces Installation of the range Before You BeginPrepare the Opening Flooring Under the Range Prepare for Electrical ConnectionPower Cord Strain Relief Installation Wire Power Cord Installation Before After Wire Conduit Installation Screw Leveling the Range Anti-Tip Bracket InstallationFinal Check Before you call for service… Properly Coil Cooktops Surface unitsNot functioning Oven-All ModelsFood does not Food does not bakeOr roast properly Broil properly At BroilBlank or indicator Oven temperatureClock and timer When range isA number Power outageFlash in the display Self-clean cycle Self-Cleaning Models Oven will notSelf-clean When you wantedOven not clean Clean lightIs on when you After a clean cycleSafety Information Customer Service One Year Electric Range WarrantyFor The Period We Will Replace Two YearsIn-Home Repair Service 800-GE-CARES Service Telephone NumbersTDD 800-TDD-GEAC