GE 49-8927 Service Telephone Numbers, In-Home Repair Service 800-GE-CARES, TDD 800-TDD-GEAC

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Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

TDD 800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier- free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE, follow these three steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details— including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program

20 North Wacker Drive, Chicago, IL 60606.

56	Printed in Louisville, KY

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Contents Range GE Answer CenterWrite the model and serial numbers here Staple sales slip or cancelled check hereCongratulations You Are Now Part of Our Family Safety Information Installation InstructionsTroubleshooting Tips Customer ServiceImportant Safety Notice All ranges can tip and injury could resultSafety Precautions Safety Information Instructions Troubleshooting Tips Customer Service Cook Meat and Poultry THOROUGHLY…Oven SELF-CLEANING Oven on some models Surface UNITS-ALL Models Radiant Surface Units on some models Customer Service Troubleshooting Coil Surface Units on some modelsUsing the surface units How to SetUsing the radiant surface units on some models About the radiant surface units…Stainless Steel AluminumCopper Bottom Porcelain Enamel Covered Cast IronSurface Cookware Tips Wok CookingUsing the oven controls Clock and Timer FeaturesBoth the MIN. +/- pads for about 4 seconds Using the oven controls. on some modelsAllow the oven to be left on for more than 12 hours Using the oven Oven Temperature Knob on some modelsTroubleshooting Tips Customer Service How to Set the Oven for Baking or RoastingAluminum Foil Preheating and Pan PlacementHow to Set the Oven for Broiling Broiling guide CommentsUsing the clock and timer. on some models Using the timed baking Roasting features. on some models How to Set an Immediate Start Automatic StopHow to Set a Delay Start and Automatic Stop Press Cook Time ON/OFFAdjust the oven thermostat-Easy to do yourself For Self-Cleaning Models with Only an Oven Temperature KnobTo Adjust the Thermostat on Standard Clean Models Type of margarine will affect baking performanceHow to Set the Oven for Cleaning Using the self-cleaning oven on some modelsBefore a Clean Cycle Press the Start Time ON/OFF pad How to Delay the Start of CleaningAfter a Clean Cycle Care and cleaning of the range Oven Interior non-self clean modelsLift-Off Oven Door To clean the inside of the doorTo clean the outside of the door Oven Light Replacement on some models Oven Heating ElementsOven Shelves To remove the coverHow to Remove the Storage Drawer to Clean Under the Range Broiler Pan & GridTo remove the storage drawer To replace the storage drawerCleaning the glass cooktop Daily CleaningFor heavy, burned-on soil National Parts CenterSpecial Care Porcelain Enamel Cooktop on some models Lift-Up Cooktop on some modelsTo remove a surface unit To replace a surface unitPainted Surfaces Control Panel and KnobsOven Vent Installation of the range Before You BeginPrepare the Opening Flooring Under the Range Prepare for Electrical ConnectionPower Cord Strain Relief Installation Wire Power Cord Installation Before After Wire Conduit Installation Screw Final Check Anti-Tip Bracket InstallationLeveling the Range Before you call for service… Coil Cooktops Surface units Not functioningProperly Oven-All ModelsFood does not bake Or roast properlyFood does not Broil properly At BroilOven temperature Clock and timerBlank or indicator When range isFlash in the display Power outageA number Self-Cleaning Models Oven will not Self-cleanSelf-clean cycle When you wantedClean light Is on when youOven not clean After a clean cycleSafety Information Customer Service Electric Range Warranty For The Period We Will ReplaceOne Year Two YearsTDD 800-TDD-GEAC Service Telephone NumbersIn-Home Repair Service 800-GE-CARES