Motion Computing manual Display goes black while the C5 is still turned on, Display is too dim

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The display goes black while the C5 is still turned on

•The computer might have turned off the display to save power. To restore the display, touch the screen with the pen or press a button.

•The computer might have gone into Standby mode. Press and hold the power switch for about one second.

•The computer might have gone into low-battery Hibernation mode. Plug the computer in to AC power, then press and hold the power switch for about one second.

Battery

The battery does not last very long (less than three hours)

•Hot or cold conditions can adversely affect the battery charge. Use AC power if you are operating the computer in these conditions.

•Accessory devices, such as a DVD player, and applications that make heavy use of the hard drive can drain the battery more quickly.

•The battery may be weakening. Use a different battery if possible.

I lost data while swapping batteries

•The computer will maintain data and settings for 30 seconds in Standby mode. This time may vary due to the programs that are running. Try putting the computer into Hibernate mode before you swap batteries. See “Using Hibernate” on page 31.

Display

The desktop area is larger than the C5 display

•If the display resolution is set higher than the display can support, the desktop area scrolls as you move around. Decrease the display resolution so that the entire desktop is visible. For more information, open Windows Help and Support and search for “change resolution”.

The display is too dim

•The brightness may be set too low. Use Motion Dashboard to increase the brightness. See “Adjusting the display brightness” on page 22.

The display is unreadable or distorted

•The screen resolution and color quality may be set incorrectly. Use Windows Display Properties to reset the display settings.

1.In Control Panel, open Display.

2.Tap the Settings tab.

3.For Screen resolution, select 1024 x 768.

4.For Color quality, select Highest (32 bit).

58	Appendix A Troubleshooting and Support

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Contents User’s Guide AuthenTec is a registered trademark of AuthenTec, Inc Getting Started Overview FrontRight side Top sideBack side Setting up the Motion C5 Tablet PC TutorialsTo calibrate the digitizer Under Pen, tap Calibrate DigitizerGet familiar with the Motion C5 Features2 Pen Status lightsFront panel buttons Windows Security buttonDisplay Fingerprint readerSecurity Camera DataGuardMicrophones Docking connector SpeakerRfid reader Bar code scanner optional UPC-A UPC-EWi-Fi 802.11a/b/g wireless Bluetooth wirelessBattery Power adapter Features Using the Motion C5 Using Motion Dashboard To start Motion DashboardUsing the pen Configuring pen optionsTo configure pen options Tap the Pen & Button Options buttonUsing Tablet PC Input Panel Using the cameraTo start Input Panel To use the cameraConfiguring front panel buttons To configure the front panel buttonsTap Pen and Button Options Tap the Tablet Buttons tab Tap ChangeUsing the display Adjusting the display brightnessChanging the screen orientation Changing the display rotation sequence To change the rotation sequenceUsing the bar code scanner To use the bar code scannerUsing the Rfid reader To use the Rfid readerUsing the built-in microphones Setting up the angle of acceptanceTo set up the angle of acceptance Using speech recognition Setting up the skew angleTo set up the skew angle Setting up speech recognition To set up speech recognitionSelect Dictation or Commands Starting speech recognitionUsing power management Using Standby To put the computer on StandbyUsing Hibernate To enable HibernationSelect Enable Hibernation To put the computer on Hibernate Using the battery Checking battery powerTo check the remaining battery power To check the battery gaugeCharging the battery Removing and replacing the batteryTo remove the battery Swapping the battery To replace the batteryTo swap batteries Battery and power management tips Disposing of used batteriesUsing Motion OmniPass and the fingerprint reader Capturing a fingerprintTo start Motion OmniPass To capture a fingerprintPage Fingerprint reader tips Using password replacement Using the password wizardTo register passwords To run the password wizardSetting up strong logon security To enable strong logon securityTo configure authentication rules Logging on to a remembered siteUsing Windows Security Center Setting up users and passwords Setting up Windows user accountsSetting a Bios password Using Wi-Fi 802.11a/b/g Setting up a hard disk drive HDD passwordEnabling or disabling Wi-Fi Using Bluetooth Setting up a Wi-Fi connectionEnabling or disabling Bluetooth Setting up a Bluetooth device To set up a Bluetooth connectionBluetooth wireless tips Finding additional softwareIf the device is not discovered… Care and Maintenance General careView Anywhere display Standard displayCleaning in a health care environment Disinfecting proceduresCleaning the fan cover Cleaning solutionsTo clean the fan cover Training and documentation considerationsCleaning the fingerprint reader To clean the fingerprint readerTraveling with the Motion C5 Replacing pen tipsOrdering new pens To replace the pen tipFAA Wireless air travel requirement Using Acronis True Image in WindowsRestoring data Traveling by airCreating a backup archive Creating a bootable diskUsing Acronis Startup Recovery Manager Removing the Acronis OEM Zone To remove the OEM Zone Tap Remove Acronis OEM Zone Care and Maintenance Troubleshooting Computer will not enter Hibernation modeComputer does not turn on Computer does not shut downBattery does not last very long less than three hours Display goes black while the C5 is still turned onLost data while swapping batteries Desktop area is larger than the C5 displayC5 does not respond to the pen I am using Expand Display adaptersPointer on the screen does not align with the pen Function button does not workNo sound is coming from the speakers Computer seems to be operating more slowly than usualFrequently asked questions Specifications Warranty and insurance programsHow do I adjust the C5 for left-handed use? Service and support Appendix a Troubleshooting and Support

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