Kenmore 970- 6986 manual Problem Solution

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Before You Call • Solutions to common problems

Before you call for service, review the following list. It may save you time & expense. Possible solutions to these problems are provided with the problem listed:

Problem

Solution

 

 

Poor baking results.

• Many factors affect baking results. Make sure the proper oven rack position

 

is used. Center food in the oven and space pans to allow air to circulate.

 

Allow the oven to preheat to the set temperature before placing food in the

 

oven. Try adjusting the recipe's recommended temperature or baking time.

 

If you feel the oven is too hot or cool, see Adjusting oven temperature in

 

Setting Oven Controls section.

 

 

Appliance is not level.

• Be sure floor is level, strong & stable enough to adequately support range.

 

• If floor is sagging or sloping, contact a carpenter to correct the situation.

 

• Poor installation. Place oven rack in center of oven. Place a level on the

 

oven rack. Adjust leveling legs at base of appliance until the rack is level.

 

• Kitchen cabinet alignment may make range appear not level. Be sure

 

cabinets are square & have sufficient room for appliance clearance.

 

 

Cannot move appliance easily.

• Cabinets not square or are built in too tightly. Contact builder or installer to

Appliance must be accessible for

make appliance accessible.

service.

• Carpet interferes with appliance. Provide sufficient space so appliance can

 

 

be lifted over carpet.

Entire appliance does not operate.

•Make sure power cord is plugged properly into outlet.

•Electrical power outage. Check house lights to be sure. Call your local electric company for service outage information.

•Service wiring is not complete. Call 1-800-4-MY-HOME® for assistance (See back cover).

Oven portion of appliance does not operate.

•The time of day is not set. The time of day must first be set in order to operate the oven. See Setting clock in Setting Oven Controls section.

•Be sure the oven controls are set properly for the desired function. See Setting Oven Controls section and review instructions for the desired cooking function in this manual or see “Entire appliance does not operate” in this checklist.

Surface element is too hot or not hot enough.

• Incorrect surface control setting. Adjust power level setting.

Surface element does not heat or does not heat evenly.

•Be sure the correct surface control is turned ON for surface element needed.

•Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy & medium- weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

Oven light does not work.

•Be sure the oven light is secure in the socket. Also see Replacing oven light in the Care & Cleaning section.

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Contents Kenmore Elite Use & Care Guide Guide d’utilisation et d’entretienKenmore Elite Warranty Table of ContentsPlease carefully read and save these instructions Important Safety Instructions Read all instructions before using this applianceTip Over Hazard Save these instructions for future referenceImportant Instructions for Using Your Oven Important Instructions for Using Your Cooktop Product Record Serial Plate Location970 Model No Serial NoRange Features Your electric range features includeTypes of oven racks Air circulation in the ovenTo replace fit oven rack Food type PositionUsing proper cookware Cookware material typesFlat bottom and straight sides Tight fitting lids Important noteBefore Setting Surface Controls Ceramic glass cooktopTurbo Boil Cooktop LockoutCooktop display windows Home CanningSetting Surface Controls Hot Surface indicator lightsSingle radiant elements Do not place aluminum foil or plasticTo operate triple radiant surface element Triple radiant elementPlace cookware on triple element Setting warmer zone control Hot Surface indicator lightWarmer zone recommended heat settings Warm & Ready ZoneOven Control Functions Feature Min. temp. or timeOven control keypads Setting Oven Controls Setting ClockSetting Timer Setting 12 or 24 hour display modeSetting silent or audible control mode Example To set for silent or audible modeTo activate the Oven Lockout feature To cancel the Oven Lockout featureSetting Preheat Setting BakeExample To set Bake with default oven temperature of 350F Example To set Bake for oven temperature of 425FSetting Delay Start Setting Cook TimeWhen the programmed cook time runs out Benefits of the convection bake feature Press Conv Bake keypad To cancel Conv Bake at anytime pressConv Bake Suggestions for Convection bakingConv Roast Conv ConvertSuggestions for Conv Roast Conv Convert may only be used with the Conv Bake functionSuggested broil settings table electric oven BroilExample To set the Cakes or Breads features Proper meat probe placementCakes Breads Meat probePress to cancel cooking at any time Meat probe cont’dMedium 160F 71C Well done 170F 77C Ham-Cook before eatingSetting Slow Cook Some tips for best results when using Slow CookExample To set Slow Cook Position cookware in oven and close oven doorRecipe Recall Warm & HoldExample To set Warm & Hold Using AirGuard feature Example To adjust Accent light brightnessOperating oven lights Accent lightAdjusting oven temperature Restoring factory default settingsExample To restore to factory default settings Press to accept changeSabbath feature for use on the Jewish Sabbath & Holidays Example To turn off the Sabbath feature PressWarm & Ready drawer some models Warmer DrawerArranging warmer drawer rack positions Warmer drawer indicator light Warmer drawer settingsWarmer drawer recommended food settings Food Item Setting Warmer drawer controlsProof Bread To set Proof Bread using warmer drawerWarmer drawer humidity controller Flex Clean Read before starting Flex CleanSetting Flex Clean Example To set Flex Clean to start immediatelyWhen Flex Clean is finished Delayed Start Flex CleanIf it becomes necessary to stop Flex Clean when active Care & Cleaning Cleaning recommendation table Cooktop maintenance Cooktop cleaningCooktop cleaning cont’d Aluminum foil and utensilsReplacing oven lights Do not use the following on the cooktopRemoving and replacing the lift-off oven door Special door care instructionsTo remove oven door To replace oven doorProblem Solution Displays any fault code error Flex Clean does not workClean SectionSurface Care and Cleaning section of this Use & Care GuideAreas of discoloration with metallic Protection Agreements
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