Kenmore 630.13952, 630.13959 Fault, Steps to determine failure, Failure Resolution, Dispenser

Fault Diagnostics

Fault		Steps to determine failure						Failure Resolution
Dispenser	1.	Check if detergent dispenser cover					1.	Free jammed cover (by opening and
not		is jammed.						closing it) or replace damaged cover.
operating	2.	Check	dispenser		harness		2.	If connectors aren’t seated properly,
or rinse aid		connections to rinse aid dispenser,						reseat them. If connectors are
not being		dispenser actuator (A2) and control.						damaged, replace wire harness.
dispensed	3.	Run customer service test program					3.	If actuator operates, but doesn’t open
		with outer door removed and check						detergent dispenser cover or release
		if actuator operates. It should						rinse aid, replace dispenser linkages.
		operate once to open detergent
		dispenser door and a second time
		to dispense rinse aid.
	4.	Check	resistance		between		4.	If resistance is not between 2050 -
		dispenser actuator terminals.						2250 Ω, replace dispenser actuator. If
								not, replace control.
Will not	1. Check if house drain line is clogged.						1. Unclog drain and check operation.
drain	2.	Check that drain hose is no longer					2.	Shorten or replace drain hose and
		than 150” and includes a 20” high						add 20” high loop.
		loop.					3.	Remove garbage disposal plug.
	3.	Check if garbage disposal plug is
		removed.
	4.	Check if drain hose is clogged or					4.	Unclog or replace drain hose.
		pinched.					5.	Unblock	impeller	and	check
	5.	Check if drain pump impeller is
		blocked.						operation.
	6.	Run customer service test program					6.	If current is ≈ 0.68 A and water does
		and measure drain pump current						not drain, replace drain pump.
		while drain pump is activated.
	7.	Check	wiring	connections		at	7.	If connectors aren’t seated properly,
		terminal 1 of float switch (white						reseat them. If connectors are
		wire), drain motor and control.						damaged, replace wire harness.
	8.	Measure	drain	pump	resistance		8.	If the resistance is between 23 - 28 Ω,
		(between “N” and gray wire from						replace control. If not, replace drain
		drain pump to control).						pump.
Circulation	1.	Run customer service test program					1.	If not filling, see Will Not Fill.
pump not		and check if dishwasher is filling
running or		with enough water.
dishes still	2.	Check if water switch failed (i.e.					2.	Replace heater assembly (with water
dirty		check if only one rack is dirty).						switch).
	3.	Run customer service test program					3.	If current draw is ≈ 11A, go to step 4.
		and check incoming current to						If not, go to step 5.
		dishwasher while the heater is on.					4.	Clear any obstructions from filter and
	4.	Check for clogged spray arms or
		filters.						spray arms.
	5.	Check if circulation pump rotates					5.	If pump doesn’t rotate freely, check
		freely with power disconnected.						for obstructions in pump housing. If
								there are no obstructions, replace
	6.	Check	that	connections		to		pump.
							6.	If connectors aren’t properly seated,
		circulation pump motor, door switch						reseat them. If connectors are
		(e1) and control are seated properly						damaged, replace wire harness.
		and aren’t damaged.
	7.	Measure	door	switch	resistance		7.	If the resistance is approximately 0 Ω,
		(between door switch terminals 1						replace circulation pump. If not,
		and 2) with dishwasher door closed.						replace door switch.

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