Canon 10, optura20 Troubleshooting, Power Source

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Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer

or a Canon Service Center if the problem persists.

Power Source

Problem	Cause	Solution
Camcorder will not turn	Battery pack is exhausted.	Replace or charge the	16
on.		battery pack.
	Battery pack is not correctly	Attach the battery pack	16
	attached.	correctly.
The camcorder switches	Battery pack is exhausted.	Replace or charge the	16
off by itself.		battery pack.
	Power save function has	Turn on the camcorder.	28
	been activated.
Cassette compartment	Battery pack is exhausted.	Replace or charge the	16
will not open.		battery pack.
	Cassette compartment cover	Open the cassette	22
	is not fully open.	compartment cover fully.
Cassette compartment	Battery pack is exhausted.	Replace or charge the	16
stopped during loading/		battery pack.
unloading.	The camcorder	Consult a Canon Service	–
	malfunctions.	Center.
LCD/viewfinder switches	Battery pack is exhausted.	Replace or charge the	16
on and off.		battery pack.

Recording/Playback

	Buttons will not work.	Camcorder is not turned on.	Turn on the camcorder.	28
		Cassette is not loaded.	Load a cassette.	22
	k flashes on the	Battery pack is exhausted.	Replace or charge the	16
	screen.		battery pack.
	h flashes on the screen.	Condensation is detected.	See reference page.	148
	“Remove the cassette”	Camcorder stopped	Unload and reload the	22
	appears on the screen.	operating to protect the	cassette.
		tape.
	The wireless controller	Camcorder and wireless	Change the remote sensor	48
	will not work.	controller are not set to the	modes.
		same remote sensor mode.
Additional Information
		Batteries of the wireless	Replace the batteries.	24
		controller are exhausted.

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