Samsung NQ20 Questions and Answers, Windows Related, Q1 The system does not shutdown properly, Q2 The system freezes during program operation

Questions and Answers

This section provides information on possible problems, solutions and other references for system use.

Windows Related

Q1 The system does not shutdown properly.

AWhen the system does not shutdown normally, press and hold the Power button until the system manually shuts off. If the Power-Saving Mode is configured into the Power button, press and hold for more than 4 seconds to shut the system off. When the system is turned on after such manual shutdown, Scandisk will run to check errors in the system.

Q2 The system freezes during program operation

A1 There is an error with the program currently being used. Press the <Ctrl>, <Alt>, and <Delete> keys simultaneously and click and Task in the [Windows Task Manager] window.

A2 There is an error with the Windows OS. Reboot the system by using the Power button.

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