Manuals / Samsung / Computer Equipment / Laptop

Samsung NQ25PRT002/SEG, NQ20RH3G98/SEK, NQ25TP06M6/SUK Display Related, Q1 The LCD screen is blank

Models: NQ25RP04P5/SEF NQ20RP3GH8/SEF NQ25RP038P/SEG NQ20RH3G98/SEK NQ25RP04PV/SEF NQ25PRT005/SEF NQ25PRT003/SEF NQ25PRT002/SEG NQ25TP06M6/SUK NQ25PRT004/SEF NQ25PRT002/SEF NQ20RP3LSU/SEF NQ25RH032V/SER NQ25PRT000/SEG NQ25PRT001/SEF NQ20RH1XQH/SEK NQ25PRT003/SEG NQ25PRT000/SEF NQ25RP04NV/SEK NQ25PRT001/SEG

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Display Related

Q1 The LCD screen is blank.

AAdjust the LCD screen brightness. Use the <Fn>+<F10/>, <Fn>+<F11/> keys.

Q2 The screen saver disturbs screen viewing during Media Player or video file operation.

AUnder the Media Player Options, in Player > Enable Screen Saver During Use, uncheck the box and restart the player.

Q3 In DOS mode, changing the full screen DOS mode by pressing <ALT+Enter> key displays a broken image for a short period.

AThe DOS mode which supports 2 Byte characters such as Korean and Japanese runs in graphic not in text mode. In this case, a broken image may be displayed while changing the video mode settings.

Q4 The screen blinks or displays noise for a short time.

AThis problem may occur when you started the computer, enter or come out of standby/hibernate mode, pressed <Fn>+<F5 / CRT/LCD> keys, or performed tasks such as changing resolution or scanning new hardware. This may occur when you connected a projector and performed one of above actions.

After a short time, the screen displays normally.

Q5 When I connected a projector to the computer and pressed <Fn>+<F5 / CRT/LCD> keys, display devices are not converted properly.

A1 Press <Fn>+<F5 / CRT/LCD> keys once more.

A2 Convert display devices on [Graphics controller properties] dialog. (Refer to ”Using External Display Devices” (p 70).)

A3 Press <Ctrl>+<Alt>+<F1> keys to change the setting to CRT, or press <Ctrl>+<Alt>+<F3> keys to change to LCD.

Q6 Extended Desktop is not configured on [Display Properties] dialog. (Start > Control Panel > Appearance and Themes > Display > Settings tab)

AChange the setting to extended desktop on [Graphics Controller Properties] dialog. (Refer to ”Using External Display Devices” (p 70).)

Troubleshooting 91

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Samsung NQ25PRT002/SEG, NQ20RH3G98/SEK, NQ25TP06M6/SUK, NQ25PRT001/SEG manual Display Related, Q1 The LCD screen is blank

Contents

Macrovision Statement Setting Up your System Important Safety InformationSafety Instructions Care During Use Battery DisposalReplacement Parts and Accessories Laser Safety Power Cord RequirementsLaser Safety Note General Requirements Wireless Guidance Regulatory Compliance StatementsPage Intentional emitter per FCC Part United States of AmericaUnintentional Emitter per FCC Part FCC Statement for Wireless LAN use FCC Part Regulatory Compliance Statements Intentional Emitter per RSS CanadaUnintentional Emitter per ICES-003 Regulatory Compliance Statements European Union European Directives Regulatory Compliance Statements Using Your Documentation Manual Documentation ConventionsInformation Icons Keyboard Conventions Software User Documentation CD-ROM Device Naming ConventionTouchpad Conventions Windows Conventions Front View Getting StartedIntroducing Your Computer Back View Right ViewLeft View Bottom View Introducing the Docking Station Optional Top View Speaker Using Q10’s docking station Docking station only supports USB Turning the Computer On and Off To turn on the computerTo turn off the computer Click Turn Off ComputerPage Using the Keyboard Using the Numeric Keypad Using Special Function Keys F2/Sys Rq Using the Touchpad Action Function Process Scroll Hot Keys What is Bluetooth?Using Wireless LAN/Bluetooth Key Changing the Hot Key Setting Reading the Status Indicators Status indicators show the status of computer functions Adjusting LCD Brightness If the power source is changedTo save the battery charge Maintenance Instructions To adjust using volume adjustment program Adjusting the VolumeTo adjust using keyboard Introducing Windows Understanding the Desktop Understanding the Start Menu My Computer Understanding a Window Click Start My Computer Click Start Help and Support Help and Support CenterWindows XP Tour To dock your computer Using the ComputerUsing the Docking Station Optional To undock your computer To undock your computer with the power offTo undock your computer with the power on To eject a floppy disk Using the Floppy Disk DriveTo insert a floppy disk To eject a CD Using the CD DriveTo insert a CD To clean a CD or DVD title To use the Windows Media PlayerEmergency Eject Hole To play a DVD To play a video CD Windows Media Player tour To write data on a CD Option For more information on writing CDs For more information on creating an audio CD What is a home theater system? Enjoying Home Theater S/PDIF Port Configure digital sound output on the computer Connect 5.1 channel speaker system to your computer Enable S/PDIF output on the DVD program Using the Pcmcia Card Slot Before using the Pcmcia slot, remove the slot protectorTo insert a Pcmcia card To remove a Pcmcia card To insert and use a memory card Using Memory Card SlotRestriction in Using Memory Stick To remove a memory card To format a memory card To protect the data in the memory card Before Start Connecting to the InternetConnecting with a Modem Connecting Through a Wired LAN Click Start Control Panel To use both Dhcp and static IP simultaneously To use DhcpTo use a static IP Connecting Through a Wireless LAN Option Access PointTo turn off the Wireless LAN What is an Access Point AP? Connecting to an Access Point AP Connecting to computer-to-computer networks peer-to-peer or Checking the connection status Wireless Networks tab, click Add Setting up a computer-to-computer networkClick Advanced On the Wireless Network tab, click Advanced Page Connecting to the configured computer Checking the connection status Using Wireless Networks in Other Operating Systems Installing the wireless LAN configuration program PROSetUsing the wireless LAN configuration program PROSet To disable the Intel Configuration Service window afterward To connect to an Access Point Security Settings What is a network name SSID? To create a computer-to-computer Ad Hoc networkPage Using Network Services Sharing files or folders Configuring Sharing If your computer is a member of another workgroup Using Shared Files or FoldersSharing Printers Click Add a printer Configuring Printer SharingAdding and Using a Shared Printer Connecting to the Internet Configuring Internet Sharing Sharing an Internet Connection Checking the Shared Internet Connection Infrared Communication Optional To establish infrared connectionTo transmit data through infrared communication Another computer icon If you cannot use infrared communication 1. Check Bios setup Customizing Your Computer Using System SetupBios Caution Starting System Setup Menu Function Changing Booting Priority Configuring the Password Setting the Supervisor PasswordSetting the User Password Activating the Booting Password Activating the Hard Disk Drive Password Deactivating the Password Configuring Resolution and Color Depth When you have completed configuration, click Apply Using External Display Devices To change display devices easily To switch display devices using shortcut keyTo change the screen resolution and color quality Using Power Management Options Basic Power Management SchemesSystem Management Standby vs. Hibernation Hibernate Mode Power Management or Manual Method Rest Key If You Reinstall WindowsFrequent Interruptions Advanced Power Management Schemes Follow these rules for charging your battery Using the BatteryCharging the Battery Page Removing the Battery To remove the battery from the computer Monitoring the Battery Charge To monitor on the batteryUsing the battery To monitor in control panel Calibration Notes Battery CalibrationBattery Warning Replacing the CD Drive in the Docking Station Upgrading Memory Module To remove a memory module Using the Security Lock Port Using Options Tips for Using Your Computer Travelling with Your Computer Handling SpillsAir Travel If you are travelling by air, follow these tips Storing the Computer for Long Periods Troubleshooting Questions and Answers Windows RelatedQ1 The system does not shutdown properly Q2 The system freezes during program operation Q4 The screen blinks or displays noise for a short time Display RelatedQ1 The LCD screen is blank Q7 I pressed Fn+F5 / CRT/LCD keys, then the screen blinks Q11 Fn+F5 / CRT/LCD keys do not operate Troubleshooting Q1 I cannot hear the modem sound Q2 I cannot make a call using an extension lineModem Related Q3 How do I use my modem when dialing from overseas? Using an AT commandConfiguring the Modem through the Control Panel Page Wired LAN Related Q1 Wake On LAN function Wireless LAN Related Q4 I cannot connect to the AP wireless network Q3 I cannot share an Internet connectionPage Troubleshooting Games and Programs Related Q6 The running speed of a game is too slow or fast Running the system software CD Reinstalling SoftwareInstalling drivers Installing programs Reinstalling Windows XP Reinstalling Windows What is partition configuration? What is Format? Press any key to boot from CD If You Cannot Run Windows Specifications System Specification Docking Station Specifications Optional Specification Comment CD Drive Radio Specifications Wireless LAN SpecificationProduct Specification Regulatory Notice for Channel Use in France Abbreviations Pcmcia Glossary DMA direct memory access CardBusCmos memory COM port Hard drive AddressIRQ interrupt request line LCD liquid-crystal display RAM random access memory ResolutionPC Card PC slot Shadow RAM TFT thin film transistor LCD Locations of Programs folder and Control Panel Using WindowsRegistering Windows Introducing Windows To Playback Audio or Video CD