Manuals / Samsung / Computer Equipment / Laptop

Samsung NQ25RP038P/SEG, NQ20RH3G98/SEK, NQ25TP06M6/SUK, NQ25PRT001/SEG manual Troubleshooting

Models: NQ25RP04P5/SEF NQ20RP3GH8/SEF NQ25RP038P/SEG NQ20RH3G98/SEK NQ25RP04PV/SEF NQ25PRT005/SEF NQ25PRT003/SEF NQ25PRT002/SEG NQ25TP06M6/SUK NQ25PRT004/SEF NQ25PRT002/SEF NQ20RP3LSU/SEF NQ25RH032V/SER NQ25PRT000/SEG NQ25PRT001/SEF NQ20RH1XQH/SEK NQ25PRT003/SEG NQ25PRT000/SEF NQ25RP04NV/SEK NQ25PRT001/SEG

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Q12 Desktop is displayed abnormally or some icons disappear while the system is operating.

AThis problem may occur when you entered hibernate mode while using the Extended Desktop mode, removed the monitor and then pushed power button to exit hibernate mode.

When the desktop is displayed abnormally, press right touchpad button on the desktop and click Refresh. When the icons disappear, press <Fn>+<F5/ CRT/ LCD> or <Ctrl>+<Alt>+<F3> to change the display setting.

Q13 When I played DVD/MPEG/AVI in Windows 2000, the screen is not displayed properly.

A1 When you play DVD/MPEG/AVI in Windows 2000 while the display setting is in Extended Desktop mode, the operation may be abnormal due to the limitations of the operating system. Press <Fn>+<F5 / CRT/LCD> to change the display setting to Dual Display mode, then play the video clip.

A2 If above method does not solve the problem, change the setting to display only on the LCD.

Troubleshooting 93

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Samsung NQ25RP038P/SEG, NQ20RH3G98/SEK, NQ25TP06M6/SUK, NQ25PRT001/SEG, NQ20RH1XQH/SEK, NQ25PRT002/SEG manual Troubleshooting

Contents

Macrovision Statement Safety Instructions Important Safety InformationSetting Up your System Replacement Parts and Accessories Battery DisposalCare During Use Laser Safety Note Laser SafetyPower Cord Requirements General Requirements Wireless Guidance Regulatory Compliance StatementsPage Unintentional Emitter per FCC Part United States of AmericaIntentional emitter per FCC Part FCC Statement for Wireless LAN use FCC Part Regulatory Compliance Statements Unintentional Emitter per ICES-003 CanadaIntentional Emitter per RSS Regulatory Compliance Statements European Union European Directives Regulatory Compliance Statements Information Icons Using Your DocumentationManual Documentation Conventions Keyboard Conventions Touchpad Conventions Software User DocumentationCD-ROM Device Naming Convention Windows Conventions Introducing Your Computer Getting StartedFront View Left View Right ViewBack View Bottom View Introducing the Docking Station Optional Top View Speaker Using Q10’s docking station Docking station only supports USB To turn off the computer Turning the Computer On and OffTo turn on the computer Click Turn Off ComputerPage Using the Keyboard Using the Numeric Keypad Using Special Function Keys F2/Sys Rq Using the Touchpad Action Function Process Scroll Using Wireless LAN/Bluetooth Key What is Bluetooth?Hot Keys Changing the Hot Key Setting Reading the Status Indicators Status indicators show the status of computer functions To save the battery charge Adjusting LCD BrightnessIf the power source is changed Maintenance Instructions To adjust using keyboard Adjusting the VolumeTo adjust using volume adjustment program Introducing Windows Understanding the Desktop Understanding the Start Menu My Computer Understanding a Window Click Start My Computer Windows XP Tour Help and Support CenterClick Start Help and Support Using the Docking Station Optional Using the ComputerTo dock your computer To undock your computer with the power on To undock your computer with the power offTo undock your computer To insert a floppy disk Using the Floppy Disk DriveTo eject a floppy disk To insert a CD Using the CD DriveTo eject a CD Emergency Eject Hole To clean a CD or DVD titleTo use the Windows Media Player To play a DVD To play a video CD Windows Media Player tour To write data on a CD Option For more information on writing CDs For more information on creating an audio CD What is a home theater system? Enjoying Home Theater S/PDIF Port Configure digital sound output on the computer Connect 5.1 channel speaker system to your computer Enable S/PDIF output on the DVD program To insert a Pcmcia card Using the Pcmcia Card SlotBefore using the Pcmcia slot, remove the slot protector To remove a Pcmcia card Restriction in Using Memory Stick Using Memory Card SlotTo insert and use a memory card To remove a memory card To format a memory card To protect the data in the memory card Connecting with a Modem Connecting to the InternetBefore Start Connecting Through a Wired LAN Click Start Control Panel To use a static IP To use DhcpTo use both Dhcp and static IP simultaneously To turn off the Wireless LAN Connecting Through a Wireless LAN OptionAccess Point What is an Access Point AP? Connecting to an Access Point AP Connecting to computer-to-computer networks peer-to-peer or Checking the connection status Click Advanced On the Wireless Network tab, click Advanced Setting up a computer-to-computer networkWireless Networks tab, click Add Page Connecting to the configured computer Checking the connection status Using the wireless LAN configuration program PROSet Using Wireless Networks in Other Operating SystemsInstalling the wireless LAN configuration program PROSet To disable the Intel Configuration Service window afterward To connect to an Access Point Security Settings What is a network name SSID? To create a computer-to-computer Ad Hoc networkPage Using Network Services Sharing files or folders Configuring Sharing Sharing Printers Using Shared Files or FoldersIf your computer is a member of another workgroup Adding and Using a Shared Printer Configuring Printer SharingClick Add a printer Connecting to the Internet Configuring Internet Sharing Sharing an Internet Connection Checking the Shared Internet Connection To transmit data through infrared communication Infrared Communication OptionalTo establish infrared connection Another computer icon If you cannot use infrared communication 1. Check Bios setup Bios Caution Using System SetupCustomizing Your Computer Starting System Setup Menu Function Changing Booting Priority Setting the User Password Configuring the PasswordSetting the Supervisor Password Activating the Booting Password Activating the Hard Disk Drive Password Deactivating the Password Configuring Resolution and Color Depth When you have completed configuration, click Apply Using External Display Devices To change the screen resolution and color quality To switch display devices using shortcut keyTo change display devices easily System Management Using Power Management OptionsBasic Power Management Schemes Standby vs. Hibernation Hibernate Mode Power Management or Manual Method Frequent Interruptions If You Reinstall WindowsRest Key Advanced Power Management Schemes Charging the Battery Using the BatteryFollow these rules for charging your battery Page Removing the Battery To remove the battery from the computer Using the battery Monitoring the Battery ChargeTo monitor on the battery To monitor in control panel Battery Warning Battery CalibrationCalibration Notes Replacing the CD Drive in the Docking Station Upgrading Memory Module To remove a memory module Using the Security Lock Port Using Options Tips for Using Your Computer Air Travel Travelling with Your ComputerHandling Spills If you are travelling by air, follow these tips Storing the Computer for Long Periods Troubleshooting Q1 The system does not shutdown properly Questions and AnswersWindows Related Q2 The system freezes during program operation Q1 The LCD screen is blank Display RelatedQ4 The screen blinks or displays noise for a short time Q7 I pressed Fn+F5 / CRT/LCD keys, then the screen blinks Q11 Fn+F5 / CRT/LCD keys do not operate Troubleshooting Modem Related Q2 I cannot make a call using an extension lineQ1 I cannot hear the modem sound Configuring the Modem through the Control Panel Using an AT commandQ3 How do I use my modem when dialing from overseas? Page Wired LAN Related Q1 Wake On LAN function Wireless LAN Related Q4 I cannot connect to the AP wireless network Q3 I cannot share an Internet connectionPage Troubleshooting Games and Programs Related Q6 The running speed of a game is too slow or fast Installing drivers Reinstalling SoftwareRunning the system software CD Installing programs Reinstalling Windows XP Reinstalling Windows What is partition configuration? What is Format? Press any key to boot from CD If You Cannot Run Windows Specifications System Specification Docking Station Specifications Optional Specification Comment CD Drive Product Specification Wireless LAN SpecificationRadio Specifications Regulatory Notice for Channel Use in France Abbreviations Pcmcia Glossary Cmos memory DMA direct memory accessCardBus COM port IRQ interrupt request line Hard driveAddress LCD liquid-crystal display PC Card RAM random access memoryResolution PC slot Shadow RAM TFT thin film transistor LCD Registering Windows Using WindowsLocations of Programs folder and Control Panel Introducing Windows To Playback Audio or Video CD