Main
24xx
U.S.A. P/N: 12G3662
iii
Table of Contents
iv
v
vi
Safety Information
Consignes de Scurit
viii
Norme di sicurezza
Sicherheitshinweise
ix
Pautas de Seguridad
Informaes de Segurana
x
Informaci de Seguretat
Page
Preface
1. General Information
Printer Description
1-2
Setup Mode
Entering Setup Mode
Exiting Setup Mode
General Information 1-3
Setup Menu Options
Interface Menu Options
1-4
Printer Settings
Setting The Tear Off Position
Setting Top-Of-Form (Continuous - Pull Mode)
Setting Top-Of-Form (Cut Forms - Envelopes)
Options
Tools
Abbreviations
2. Diagnostic Information
Start
Voltage, Ground, And Continuity Readings
2-2
Error Indication Table
Diagnostic Information 2-3
2-4
Diagnostic Information 2-5
Symptom Check Table
Abnormal Noise Problems
2-6
24xx Abnormal Print Operation Problems
Auto Sheet Feeder Problems
Diagnostic Information 2-7
Error Indications
Paper Feed Problems
Operator Panel Problems
2-8
Diagnostic Information 2-9
Power Pro blems
2-10
Print Quality Problems
Page
2-12
Irrecoverable Operator Errors
Diagnostic Information 2-13
Service Checks
Abnormal Noise Service Check
Check the entire printer for loose parts.
2-14
Auto Sheet Feeder (ASF) Service Check
Diagnostic Information 2-15
2-16
Carrier Service Check
Note: The Carrier Service Check includes the carrier drive, home position sensor and ribbon feed.
Diagnostic Information 2-17
2-18
Intermittent Problem Service Check
Diagnostic Information 2-19
2-20
No Print or Abnormal Print Service Check
Operator Panel Service Check
2-22
Paper Present Sensor Service Check
Paper Feed Service Check
2-24
Diagnostic Information 2-25
Paper Select Sensor Service Check
POST Service Check
2-26
Diagnostic Information 2-27
Power Service Check
2-28
Print Speed Service Check
Diagnostic Information 2-29
Printhead Service Check
2-30
Printhead Impedance Tables 2480, 2490 - Approximately 5 ohms
2481, 2491 - Approximately 8 to 16 ohms
Pull Tractor Sensor Service Check
2-32
Top-Of-Forms Service Check
Tractor 2 Service Check
2-34
Diagnostic Information 2-35
3 Beeps and Tractor 2 LED blinks 3 times
2-36
Tractor 2 Paper Feed Problems
3. Diagnostic Aids
Power-On Self Test (POST)
Print Test
3-4
Hex Trace Mode
Printer Default Settings
U.S. Defaults
World Trade Defaults
3-6
Clearing Paper Jams
Cut Sheet Jams
Continuous Forms Jams
4. Repair Information
Handling ESD-Sensitive Parts
4-2
Adjustments
Printhead-to-Platen Gap Adjustment
Page
4-4
Bidirectional Print Adjustment
Page
4-6
Covers, Front Removal
Covers, Ribbon Access Removal
Page
4-8
Covers, Top Removal
Page
4-10
Covers, Operator Panel Assembly Removal
4-12
Covers, Bottom Removal
Electronics Removals
EPROM Removal
4-14
Logic Board Removal
Power Supply Removal
Carrier Removals
Page
Page
Page
Page
Page
Page
Page
4-24
Paper Handling Removals
Paper Select Lever Removal
Paper Feed Motor Removal
Page
4-26
Print Handling Removals
Platen Removal
Printhead Removal
Printhead Cables Removal
4-28
Print Unit Removal
Page
4-30
Ribbon Drive Rack Gear Removal
Page
Page
Page
Page
Page
4-36
Rollers Removals
Roller, Upper Feed Removal
Page
4-38
Roller, Lower Pinch Removal
Page
4-40
Roller, Lower Feed Removal
4-42
Page
4-44
Sensor, Pull Tractor Removal
Sensor, Head Gap Removal
Sensor, Top-Of-Form Removal
Sensor, Paper Select Removal
Sensor, Paper Present Removal
Flags, Paper Present / Top-Of-Form Removal
Page
Options Removals
Auto Sheet Feeder Gears Removal
4-48
Auto Sheet Feeder Pick-up Roller Removal
Page
Signal Connections
Power Supply (9w & 24w)
Page
5-4
Logic Board - Parallel Interface Cable (9w & 24w)
CN11
Page
5-6
Logic Board - Serial Board (9w & 24w)
CN1
CN200
Page
5-8
Logic Board - USB Cable (9w & 24w)
CN12
CN201
Logic Board - DC Power (9w & 24w)
Page
5-10
Logic Board - Printhead (9w)
CN400
Page
5-12
Logic Board - Printhead (24w)
CN300
Page
5-14
Logic Board - Printhead (24w)
CN301
Page
Logic Board - Gap Set Sensor (9w & 24w)
Logic Board - Home Position Sensor (9w & 24w)
Logic Board - Paper Present Sensor (9w & 24w)
Page
Page
Page
Logic Board - Carrier Motor (9w & 24w)
Logic Board - Paper Feed Motor (9w & 24w)
Page
Logic Board - Operator Panel (9w & 24w)
Page
5-24
Logic Board - Dual Tractor Cable (9w & 24w)
CN10
Connector Locations 5-25
Serial Board - Serial Cable (9w & 24w)
CN2
5-26
Tractor 2 Cable Connectors
6. Preventive Maintenance
Lubrication
Page
Page
Page
Page
Page
7. Parts Catalog
How To Use This Parts Catalog
Page
Parts Cat alog 7-3
Page
Parts Cat alog 7-5
Page
Parts Cat alog 7-7
Page
Page
7-10
Assembly 3: Carrier / Paper Feed Left Side
Parts Cat alog 7-11
7-12
Assembly 3: Carrier / Paper Feed Left Side
Page
Page
Parts Cat alog 7-15
Page
Parts Cat alog 7-17
Page
Page
Page
Parts Cat alog 7-21
7-22
Coax / Twinax Adapter
Index
A
C
D
E
P
R
S
T
V
Part Numbers
I-4