2Wire 2701HG-T, 2700HG-D, 2700HGB, 2701HG-B manual Router Behind Router Detected, Provision Gateway

Diagnostics

Router Behind Router Detected

If the gateway detects the presence of a third-party router, the Router Behind Router error page displays. If a third-party router is connected to the 2Wire gateway, network instability can result because both devices are trying to manage private IPs via NAT.

The best solution is to remove the third-party router from your LAN since the 2Wire gateway can manage your home network. If this option is not acceptable, move the third-party router to DMZPlus Mode by clicking the Resolve button.

Note: DMZplus is a special firewall mode that is used for hosting applications. When in DMZplus mode, the designated computer shares your gateway’s IP address (Router Address), appears as if it is directly connected to the Internet, has all of the unassigned TCP and UDP ports opened and pointed to it, and can receive unsolicited network traffic from the Internet. Because all filtered traffic is forwarded to the designated computer, DMZplus mode should be used with caution. A computer in DMZplus mode is less secure because all available ports are open and all incoming Internet traffic is directed to this computer.

Provision Gateway

This error message is displayed if you attempt to access the Internet before configuring your gateway with the correct PPP credentials (username and password). Click the Set Up Now button to enter the PPP username and password provided to you by your service provider. After you have completed this process, you should be able to access the Internet.

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