Diagnostics

No DSL Connection - Unable to Train

When setting up a DSL broadband network, all active phone devices must have a phone line filter installed. Without the filter, the DSL connection will be unstable, resulting in a poor or no DSL connection.

If phone line filters are missing, line noise and/or echo can affect the DSL connection. This error message occurs when the noise level is so high that the gateway cannot establish a DSL connection. To resolve this problem, inspect all active phone connections (including home security systems, fax machines, etc.) and verify that all devices have a phone line filter installed. Once all phone lines are properly filtered, try to connect to the broadband network.

Intermittent Connection Issue - Uncanceled Echo

When setting up a DSL broadband network, all active phone devices must have a phone line filter installed. Without the filter, the DSL connection will be unstable, resulting in a poor or no DSL connection.

If phone line filters are missing, line noise and/or echo can affect the DSL connection. This error message occurs when the noise level is so high that it impacts the quality of your DSL broadband connection. To resolve this problem, inspect all active phone connections (including home security systems, fax machines, etc.) and verify that all devices have a phone line filter installed. Once all phone lines are properly filtered, try to connect to the broadband network.

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2Wire 2701HG-B, 2701HG-T, 2700HG-D, 2700HGB No DSL Connection Unable to Train, Intermittent Connection Issue Uncanceled Echo