TROUBLESHOOTING AND SUPPORT RESOURCES
90-Day Free Installation Support
3Com offers free 90 day installation support for this product. Please call the following
After the 90 day limit, refer to our pay-
Technical Support Hotline Technical questions about 3Com U.S. Robotics modems can also be answered by technical support representatives. The hotline is a toll call.
Hotline
If You Are Still Having
Problems
∙Review this manual.
∙Call or visit your modem dealer. They may be able to assist you.
∙If your dealer can't help you, contact 3Com Customer Support. When you call, specify your modem’s serial number (found on the modem and on the outside of the box) and the software being used.
If You Need to Return the Modem to Us
Contact 3Com Customer Support. If the support representative determines that you need to return the modem, you will receive an SRO (Service Repair Order) number. You must have an SRO number before returning
26
