The modem’s Media Access Control (MAC) address (located on a bar code sticker on the back of the modem). The MAC address consists of 12 characters preceded by the text EA =. In the following example label image, the

BEFORE YOU BEGIN

This chapter explains how to prepare your computer system for cable modem installation.

Contacting Your Local Cable Company

In order to use your cable modem, you need to establish an Internet access account with your local cable company. Before contacting your cable company to establish an account, have the following information handy:

MAC address is 00104B377410. Write the MAC address in the blank provided below.

The modem’s model number (located on a sticker on the bottom of the modem). Your modem’s model number will be 2940 or 2941.

MAC address: EA = __________________

Model number (circle one): 2940 or 2941

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3Com 2940, 2941 manual Before YOU Begin, Contacting Your Local Cable Company