CONTENTS
CONTENTS
ABOUT THIS GUIDE
Finding Information..................................................... .......................................................xiii
Conventions....................................................................... ................................................xiv
Related Documentation...................................................... ................................................xiv
Contacting CommWorks.................................................... ................................................ xv
1INSTALLATION
Overview.................................................................................. ..........................................17
Management Workstation......................................................................................... .........18
Prerequisites....................................................................... ................................................18
Before You Begin................................................................................................................19
Removing Previous Versions................................................................................................20
Option 1............. ..........................................................................................................20
Option 2............. ..........................................................................................................20
Installing IP Telephony Manager..........................................................................................20
Setting PATH and LD_LIBRARY_PATH.............................................................................21
Starting IP Telephony Manager.................................... .......................................................22
Connecting to Entities........................ ................................................................................22
Determining Gatekeeper and Media Gateway Connectivity ...........................................23
Integrating with HP OpenView ...........................................................................................24
Fixing Incorrect Maps............. .......................................................................................24
Removing HP OpenView Integration........................................................ ......................25
Erasing IP Telephony Manager................................................................. ......................25
Verifying the Installation................................................................... .............................25
Linking CommWorks Objects..............................................................................................26
2CONFIGURATION
Management Station Configuration ...................................................................................27
Component Configuration .................................................................................................28
Launching the Configuration Tool. ................................................................................28
Synchronizing Network Time.................... ..........................................................................28
Setting the Time Zone......................... ..........................................................................28
Recording the NTP IP Addresses.....................................................................................28
Selecting Local NTP Servers ......................................................................................28
Selecting Public NTP Servers........................ .............................................................29
Setting the NTP Parameters........... ................................................................................29
Setting the NTP Parameters for the HiPer NMC ........................................................29
Setting the NTP Parameters for the Other Entities..................................... ................30