Connection Assistant helps you install, configure and troubleshoot 3Com desktop and server NICs, wireless cards and Bluetooth devices. This diagnostic software is located at http://www.3com.com/prodforms/software/connection_assistant/ca_thankyou.html
ACCESS SOFTWARE DOWNLOADS
Software Updates are the bug fix / maintenance releases for the version of software initially purchased with the product. In order to access these Software Updates you must first register your product on the 3Com web site at http://eSupport.3com.com/.
First time users will need to apply for a user name and password. A link to softwae downloads can be found from this http://eSupport.3com.com/ page, or located from the www.3Com.com home page.
Software Upgrades are the software releases that follow the software version included with your original product. In order to access upgrades and related documentation you must first purchase a service contract from 3Com or your reseller.
CONTACT US
3Com offers telephone,
TELEPHONE TECHNICAL SUPPORT AND REPAIR
To obtain telephone support as part of your warranty and other service benefits, you must first register your product at http://eSupport.3com.com/
When you contact 3Com for assistance, please have the following information ready:
To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/ First time users will need to apply for a user name and password.
These numbers are correct at the time of publication. Find a current directory of support telephone numbers posted on the 3Com web site at http://csoweb4.3com.com/contactus/
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