Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition

LED color

 

 

During self-diagnostic after power on

Blinking in interchanged Green and Red

 

 

After power on and before network is

Red LED is constantly ON and Green LED is OFF

setup

 

 

 

After network is setup

Red LED is constantly ON and Green LED

 

blinking every 0.5 second

 

 

Ethernet signal is lost

Red LED is constantly ON and Green LED is OFF

 

 

No audio or speak only

Red LED is constantly ON and Green LED

 

blinking every second

 

 

Restoring the factory

defaults will erase any previous settings. Reset or restore the system after power on.

Reset and Restore

There is a button on the main board of the camera inside the dome body as shown in the picture. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Press the button once.

RESTORE: 1. Press the button continuously.

2.Plug in the power and wait for the self-diagnostic. to run twice.

3.Release the button after both LEDs shut off. as soon as the second self-diagnostic starts..

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4XEM IPCAMWFD manual Appendix, Troubleshooting