Acer 4935G SERIES manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 146
No Display Issue	Page 147
LCD Failure	Page 149
Internal Keyboard Failure	Page 149
Touchpad Failure	Page 150
Internal Speaker Failure	Page 150
Internal Microphone Failure	Page 152
ODD Failure	Page 154
Rightside USB Failure	Page 157
Modem Failure	Page 157
WLAN/WiMAX Failure	Page 158
Bluetooth Failure	Page 158
EasyTouch Button Failure	Page 159
Media Board Failure	Page 159
Finger Print Reader Failure	Page 160
Thermal Unit Failure	Page 160
Other Functions Failure	Page 161
Intermittent Failures	Page 162
Undetermined Failures	Page 162

4.If the Issue is still not resolved, see “Online Support Information” on page 229.

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