USB Failure Rightside, Modem Function Failure | Acer 4935G SERIES

USB Failure (Rightside)

If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Modem Function Failure

If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Chapter 4

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Acer 4935G SERIES manual USB Failure Rightside, Modem Function Failure

Contents

Aspire 4935/4935G Series Service Guide Revision History III Copyright Conventions Preface Page Table of Contents Table of Contents Microsoft Windows Vista Environment Test Aspire 4935/4935G Series Table of Contents Chapter Features Privacy control Dimensions and WeightPower subsystem Communication Environment Intel Penryn Processor System Block Diagram Icon Description Your Acer Notebook tourFront View Closed Front View Hdmi Left View Rear View Right View Bottom View Icon Function Description IndicatorsEasy-Launch Buttons HDD Function Left Button Right Button Main touchpad Touchpad Basics with fingerprint reader Lock Keys and embedded numeric keypad Using the Keyboard Key Description Windows Keys Hotkey Icon Function Description Hot Keys US dollar sign Euro symbolSpecial Key Acer GridVista dual-display compatible Using the System UtilitiesPage System Board Major Chips Specifications Hardware Specifications and ConfigurationsProcessor Specification Processor Specifications Specifications Bios ROM 0MB System Memory SpecificationsMemory Combinations Slot Total Memory RPM Hard Disk Drive Interface Specifications DVD-RW DVD+RW CD-DA CD-ROM CD-ROM/XA Super-Multi Combo Module Specification2MB Sata Super-Multi Combo Module Specification DMA Blueray Combo Drive Specification Lvds LCD SpecificationLG LP140WH1 Audio Interface Specification VGA Graphic Controller SpecificationKeyboard Specification Media Card Reader Specification Sony AS-2007A Finger Print Reader SpecificationBattery Navigating the Bios Utility Bios Setup Utility Parameter Description Information Parameter Description Format/Option Enables or disables the Press F12 to display bootDisabled Main Parameter Description Submenu Items Advanced Aspm L1 IGD TVUSB Aspm Parameter Description Submenu Items Clear or Set Disabled orSecurity Parameter Description Option Removing a Password Setting a Password Changing a Password DTS PowerEmttm Acpi S3 USB HDD USB Cdrom Boot Exit Saving Changes Exit Bios Flash Utilities USB HDD DOS Flash Utility WinFlash Utility Remove HDD Password Remove HDD/BIOS Password Utilities Removing Bios Passwords Key in biospw 14452 Cleaning Bios Passwords Miscellaneous Utilities Using Boot Sequence SelectorUsing DMITools Example 2 Write Product Name to Eeprom Chapter Disassembly Requirements Machine Disassembly and Replacement Main Screw List Description Quantity Acer P/N Pre-disassembly InstructionsDisassembly Process General Information Screw List Step Quantity External Module Disassembly ProcessExternal Modules Disassembly Flowchart Removing the Battery Pack Removing the SD dummy card Removing the ExpressCard dummy card Dimm Removing the Lower Covers Carefully open the HDD Cover Step Size Quantity Screw Type Wlan Module M2*3 Removing the Wlan Module Removing the Dimm Modules Removing the Hard Disk Drive Module Step Size Quantity Screw Type HDD Carrier M3*3 Step Size Quantity Screw Type ODD Module M2.5*5 Removing the Optical Disk Drive Module Step Size Quantity Screw Type ODD Bracket M2*3 Main Unit Disassembly Flowchart Main Unit Disassembly Process Step Screw Quantity Step Size Quantity Screw Type Hinge Covers M2*3 Removing the Hinge Covers Step Size Quantity Screw Type Removing the Switch CoverPage Removing the Keyboard Step Size Quantity Screw Type Function Board M2.5*3 Removing the Function Board Step Size Quantity Screw Type Speaker Module M2.5*3 Removing the Speaker ModulePage Step Size Quantity Screw Type LCD Module M2.5*5 Removing the LCD ModulePage Chapter Remove the two securing screws from the left LCD hinge Remove the two securing screws from the right LCD hinge Removing the Upper Base Unlock the connector and disconnect D as shown Page Removing the Finger Print Reader Page Removing the TouchPad Bracket Remove the TouchPad Bracket from the Upper Base Chapter Step Size Quantity Screw Type Ekey Board M2.5*3 Removing the eKey Board Removing the Media Board Chapter Step Size Quantity Screw Type USB Board M2.5*3 Removing the USB Board Lift the USB Board clear of the casing Step Size Quantity Screw Type Modem Module M2*3 Removing the Modem Module Removing the Bluetooth Module Step Size Quantity Screw Type Mainboard M2.5*3 Removing the Mainboard Lift the mainboard right side first to remove from the base Removing the RJ-11 Port Chapter Removing the Thermal Module Chapter Removing the CPU LCD Module Disassembly Flowchart LCD Module Disassembly Process Step Size Quantity Screw Type LCD Bezel M2.5*5 Removing the LCD Bezel Lift the bezel away from the panel Step Size Quantity Screw Type Camera Module M2.5*3 Removing the Camera Module Removing the LCD Panel Lift the LCD Panel out of the casing as shown Chapter 105 Removing the LCD Brackets and FPC Cable Removing the Antennas Removing the MIC Module Replacing the MIC Module LCD Module Reassembly Procedure Replacing the Antennas Page 112 Chapter Replacing the LCD Panel 114 Chapter Replacing the Camera Module Replacing the LCD Bezel Replacing the CPU Main Module Reassembly Procedure Replacing the Thermal Module Replacing the RJ-11 Port Insert the cable through the casing to the top side as shown Replacing the Mainboard Replacing the Modem Module Replacing the Bluetooth Board Replacing the USB Board Replacing the Media Board Place the TouchPad in the casing Replacing the eKey BoardReplacing the TouchPad Bracket Replacing the Finger Print Reader Replacing the Upper Cover 128 Chapter Page Replacing the LCD Module Chapter 131 Replace the adhesive strip to secure the cables in place Replace the two securing screws Chapter 133 Replacing the Speaker Module Replacing the Function Board Replacing the Keyboard Replacing the Switch Cover 138 Chapter Replacing the Hinge Covers Replacing the ODD Module Place the HDD carrier on the HDD Replacing the Hard Disk Drive ModuleReplacing the Dimm Modules Replacing the Lower Covers Replacing the Wlan Module Replacing the ExpressCard and SD Card Dummy Trays Replacing the Battery 144 Chapter Symptoms Verified Go To Common Problems Computer Shutsdown Intermittently Power On Issue No Post or Video No Display Issue Abnormal Video Display Random Loss of Bios Settings Built-In Keyboard Failure LCD Failure Internal Speaker Failure Touchpad Failure Sound Problems Internal Microphone Failure Microphone ProblemsSelect Set up microphone Select Startup Repair HDD Not Operating CorrectlySelect Repair your computer ODD Not Operating Correctly ODD Failure Discs Do Not Play Drive Not Detected Modem Function Failure USB Failure Rightside Bluetooth Function Failure Wireless Function Failure Media Board Failure EasyTouch Button Failure Thermal Unit Failure Fingerprint Reader Failure Other Failures External Mouse Failure Undetermined Problems Intermittent Problems Code Description Post Codes TablesSec Memory BDS & Specific action Each Driver entry point used in 80PORT Each Peim entry point used in 80PORT Smbios CF9RESETBootpriority Fvbservice Fwblockservice LegacybiosLegacybiosplatform Setuputility Each SmmDriver entry point used in 80PORT Pin Description Top View Bottom View Hardware Open Gap Description Clearing Password Check and Bios RecoveryClearing Password Check Steps for Clearing Bios Password Check Steps for Bios Recovery by Crisis Disk Bios Recovery by Crisis DiskBios Recovery Boot Block Bios Recovery Hotkey FRU Field Replaceable Unit List Main Module Aspire 4935/4935G Exploded Diagrams Board Aspire 4935/4935G FRU ListCategory Description Acer P/N Adapter Cable Case/Cover/Bracket AssemblyCategory Description Acer P/N Combo Drive CPU/Processor Blueray Combo Super Multi Drive Keyboard Keyboard SV Slovak Keyboard ND ScandinavianKeyboard AR/FR ARABIC/FRENCH Keyboard CB Canadian Bilingual Miscellaneous MemoryHeatsink Speaker Screw M M 3.0D Screw ListCategory Description Acer P/N Screw Screw M 2.5D Chapter 183 Model Country Acer Part No Description Appendix aAspire 4935/4935G Series VHP32ATSG1 MC Umacef VHP32ATMY1 MC UmaceLINPUSAVN1 Umace 1*2G VHP32ATDK1 MC Umace EmeaVHP32ATZA2 MC Umace VHP32ATZA1 MC Umace VHP32ATHU1 MC Umace VHP32ATEU3 MC UmaceVHP32ATEU5 MC Umace VHP32ATEU7 MC Umace VHP32ATME4 MC Umace VHP32ATME9 MC UmaceVHP32ATME2 MC Umace VHP32ATME3 MC Umace VHP32ATPH1 MC Umace LINPUSATH1 Umacef 1*2G VHB32ATCN1 MC Umacef VHP32ATVN1 MC UmacefChina VHP32ATUS1 MC Umacef LINPUSACN1 Umacef 1*1GLINPUSAVN1 Umacef 1*2G VHP32ATCA2 MC Umacef VHP32AWW1 MC Umacef VHP32ATEA3 MC UmacefLINPUSAVN1 Umace 2G+1G VHP32ATMY1 MC Umacef VHP32ATUK1 MC LINPUSATH1VHP32ATTH1 MC VHP32ATRU1 MC VHP32ATEU4 MC VHP32ATNL1 MCVHP32ATLU1 MC VHP32ATSE1 MC VHP32ATME9 MC VHP32ATGR1 MCVHP32ATIL1 MC VHP32ATIT1 MC VHP32ATSG1 MC VHP32ATGB1 MCLINPUSACN1 VHB32ATCN1 MC VHP32ATPH1 MC Middle East LX.AC90X.040 AS4935G-733G32Mn EM Ukraine LX.AC90X.025 AS4935G-733G32Mn VHP32ATID1 MC VHB32ATMY1 MCVHP32AWW1 MC VHP32ATMY1 MC VHP32ATEA3 MC VHP32ATXC2 MCVHP32ATEA1 MC Singapore LX.AD80X.013 AS4935G-864G32Mn C2DP8600 NLED14WXGAG UMA SO2GBII6 ModelVGA Chip NLED14WXGAG UMA SO1GBII6 583G25Mn AS4935 583G32Mn AS4935 593G32Mn AS4935 NLED14WXGAG 9MGSHM 644G32Mn Appendix a 208 SO2GBII6 SO1GBII6 733G32Mn Appendix a 210 841G16Mn AS4935G NSM8XS Card ReaderFinger Print 1-Build SP1x2MMW 583G16Mn AS4935 1-Build SP1x2MMW AES1610 583G32Mn AS4935 1-Build SP1x2MMW AES1610 591G25Mn AS4935 1-Build SP1x2MMW AES1610 731G25Mn AS4935 1-Build SP1x2MMW AES1610 582G32Mn AS4935G 1-Build SP1x2MMW AES1610 731G16Mn AS4935G 1-Build SP1x2MMW 733G32Mn AS4935G 1-Build SP3x3MMW AES1610 733G32Mn AS4935G NBDCB2XS Appendix a 222 Appendix B Test Compatible Components Audio Codec BluetoothMicrosoft Windows Vista Environment Test Vendor Type Description Adapter Finger Print Reader Vendor Type Description AUO Seagate Sata LF F/W0001SDM1Darfon NLED14WXGAG Southbridge Remote ControlVendor Type Description Modem Norhtbridge ONE Time BGN Vender Intel FCC/IC Appendix C Online Support Information 230 Index 232