6 Troubleshooting
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Frequently-asked questions
This is a list of possible situations that may arise during the use of your computer,
and it gives easy answers and solutions to these questions.

I slid the power switch and opened the display, but the computer

does not start or boot-up.

Look at the Power indicator:
• If it is not lit, no power is being applied to the computer. Check the
following:
• If you are running on battery power, it may be low and unable to power
the computer. Connect the AC adapter to recharge the battery pack.
• Make sure the AC adapter is plugged in properly to the computer and to
the power outlet.
• If it is lit, check the following:
• If the Standby indicator is lit, the computer is in Standby mode. Press
any key or tap on the touchpad to resume.
• Is a non-bootable (non-system) dis kette in the floppy drive? Remove or
replace it with a system diskette and press Ctrl-Alt-Del to restart the
system.
The operating system files may be damaged or miss in g. Inse rt the s ta rtup di sk yo u
created during Windows setup into the floppy drive and press Ctrl-Alt-Del to
restart the system. This will diagnose your system and make necessary fixes.

Nothing appears on the screen.

The computer’s power management system automatically blanks the scree n to
save power. Press any key to turn the display back on.
If pressing a key does not turn the display back on, two things might be the cause:
• The contrast and/or brightness leve l mi ght be to o l ow. Press Fn-↑ and Fn-↓ to
adjust the contrast level (only for mo dels with HPA LCDs). Press Fn-← and
Fn-→ to adjust the brightness level.
• The display device might be set to an external monitor. Press the display
toggle hot key Fn-F6 to toggle the display back to the computer.