TouchPad Failure, Internal Speaker Failure | Acer NV59C guide

TouchPad Failure

If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Internal Speaker Failure

If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

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Chapter 4

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Acer NV59C manual TouchPad Failure, Internal Speaker Failure

Contents

Gateway NV59C Series Service Guide Revision History Copyright III Conventions Preface Page Table of Contents Troubleshooting Viii Gateway NV59C Microsoft Windows 7 Environment Test Table of Contents Features Chapter Audio Dimensions and WeightStorage subsystem Optical Media Drive Special keys and controls Power subsystemPrivacy control Interface Optional Items Environment System Block Diagram Icon Description Your Acer Notebook tourFront View HDD Closed Front View Left View Hdmi Right View Bottom View Indicators Icon Function Description TouchPad Basics Function Left Button Right Button Main TouchPad Lock Keys and embedded numeric keypad Using the KeyboardLock key Description Windows Keys Key Description Hot Keys Hotkey Icon Function Description Hotkey Icon Function Description Bios Hardware Specifications and ConfigurationsCPU 4GB System Memory SpecificationLAN Interface Specification Memory Combinations Slot Total Memory Onboard LAN Specification RPM Hard Disk Drive Interface SpecificationHgst Sata Audio Interface Specification Super-Multi Drive Module Battery Specification Cell Power and Keyboard ControllerSANYO/SONY/PANASONIC/SAMSUNG/SIMPLO AS2009A Card Reader Specification LCD SpecificationLvds Bios Setup Utility Navigating the Bios Utility Y9U5A09MA Gateway NV59C BiosInformation Parameter Description Main Parameter Description Format/Option Parameter Description Option Disabled orSecurity Clear or Set Setting a Password Removing a Password Changing a Password Continue Boot USB Cdrom Exit Exit Exit Saving Changes Bios Flash Utilities DOS Flash Utility Page WinFlash Utility Password Remove HDD/BIOS Password UtilitiesRemove HDD Password UnlockHD Removing Bios Passwords Cleaning Bios Passwords Using Boot Sequence Selector Input Using DMIToolsOutput Using the LAN MAC Eeprom Utility Chapter Machine Disassembly and Replacement Disassembly Requirements Pre-disassembly Instructions Screw 2.5D Disassembly ProcessMain Screw List Quantity Part Number Screw 3.0D External Modules Disassembly Flowchart External Module Disassembly ProcessScrew List Step Quantity Removing the Battery Pack Removing the SIM Card Removing the SD Dummy Card Removing the Optical Drive Module Step Size Quantity Screw Type ODD Module M2.5*8 Step Size Quantity Screw Type ODD Bracket M2*3 Step Size Quantity Screw Type Removing the HDD/WLAN/DIMM DoorHDD/WLAN Removing the 3G Module Step Size Quantity Screw Type 3G Cover M2.5*8 Chapter Removing the Dimm Module Removing the Wlan Module Step Size Quantity Screw Type Wlan Module M2*3 Detach the Wlan Board from the Wlan socket Chapter Removing the Hard Disk Drive Module Step Size Quantity Screw Type HDD Carrier M3*3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Step Screw Quantity Removing the Keyboard Page Removing the Upper Cover Page Chapter Step Size Quantity Screw Type Upper Cover M2.5*5 Removing the Left Speaker Module Removing the Right Speaker Module Lift the Right Speaker Module clear of the upper cover Removing the Power Board Step Size Quantity Screw Type Power board M2*3 Removing the TouchPad Bracket Step Size Quantity Screw Type TouchPad Bracket M2*3 Removing the Card Reader Board Step Size Quantity Screw Type Card Reader M2*3 Lift the card reader board clear of the device Chapter Removing the USB Board USB Lift the USB board clear of the device Chapter Removing the Bluetooth Board Removing the Mainboard Step Size Quantity Screw Type Mainboard M2.5*5 Page Chapter Removing the Thermal Module Step Size Quantity Screw Type Thermal Module M1.98*3.0 Carefully lift the Thermal Module clear of the Mainboard Removing the CPU LCD Module Disassembly Process LCD Module Disassembly Flowchart Removing the LCD Assembly Chapter Step Size Quantity Screw Type LCD assembly M2.5*8 Removing the LCD Bezel Step Size Quantity Screw Type LCD Bezel M2.5*6 Removing the Camera Module Removing the Inverter Board Step Size Quantity Screw Type Inverter Board M2.5*5 Turn the board over and disconnect the cable Chapter Removing the LCD Panel Step Size Quantity Screw Type LCD Panel M2.5*6 Lift the LCD Panel clear of the module Chapter Removing the LCD Brackets and FPC Cable Step Size Quantity Screw Type LCD Brackets M2*3 Disconnect the Lvds cable from the panel Chapter Removing the Microphone Cable Lift the microphone set clear of the panel Chapter Removing the Antennas Page LCD Module Reassembly Procedure Replacing the AntennasPage Replacing the Microphone Cable Replacing the LCD Brackets and FPC Cable 104 Chapter Replacing the LCD Panel Replacing the Inverter Board Replacing the Camera Module Place the Camera in the module Connect the camera cable Replacing the LCD Bezel Replacing the LCD Assembly 110 Chapter Page Main Module Reassembly Procedure Replacing the CPU Replacing the Thermal Module Replacing the Mainboard Page 116 Chapter Replacing the Bluetooth Board Replacing the USB Board Replacing the Card Reader Board Replacing the TouchPad Bracket Page Replacing the Power Board Replacing the Right Speaker Module Replacing the Left Speaker Module Replacing the Upper Cover 126 Chapter Connect B as shown Connect a as shown Replacing the Keyboard Replacing the Hard Disk Drive Module Replacing the Wlan Module Replacing the Dimm Modules Replacing the 3G Module Page Replacing the HDD/WLAN/DIMM Door Replacing the ODD Module Replacing the SD Dummy Card Replacing the SIM Card Replacing the Battery Common Problems Symptoms Verified Go To Power On Issue Computer Shutsdown Intermittently No Display Issue No Post or Video Personalize´ Display Settings Random Loss of Bios SettingsAbnormal Video Display LCD Failure Built-In Keyboard Failure TouchPad Failure Internal Speaker Failure Microphone Problems Sound ProblemsSelect Set up microphone Select Repair your computer HDD Not Operating CorrectlySelect Startup Repair ODD Failure ODD Not Operating Correctly Discs Do Not Play Drive Not Detected Wireless Function Failure Thermal Unit Failure External Mouse Failure Other Failures Undetermined Problems Intermittent ProblemsDimm Post Code Range Phase Post Codes Peiswitchstack PEI Peicpuhtreset PEIPeimemoryinstall PEI Peienterrecoverymode PEI Dxesmarttimerinit DXE DXECF9RESETDxesmmaccess DXE Dxetcgdxe DXE Bdsenumerateallbootoption BDS Bdsinstallhotkey BDSBdsbeforepciioinstall BDS Bdsendofbootselection BDS Bdsrecoverystartflash BDS Fast Recovery Start Flash Smmacpidisablestart SMM Smmacpidisableend SMM JTP1 Top ViewSW2/SW3 JUSB2 JDIMM1 JHP1JBT1 JDIMM2 USB/B Board Power BoardUSB Connector Description CR/B Board 3G/B BoardJREAD1 Steps for Clearing Bios Password Check Clearing Password Check and Bios RecoveryClearing Password Check Clear Cmos Jumper Bios Recovery Hotkey Bios Recovery by Crisis DiskBios Recovery Boot Block Steps for Bios Recovery from USB Storage FRU Field Replaceable Unit List Description Acer P/N EasyNote Exploded DiagramsMain Assembly TBD Upper Assembly LCD Assembly Acer Description AcerPN FRU ListCategory Board CASE/COVER/BRACKET Assembly Keyboard LCD Mainboard Miscellaneous HeatsinkSpeaker CPU/PROCESSOR DVD RW Drive BatteryBD Combo Drive Memory Adapter Acer PN Screw ListCategory Description Screw Screw 2.5D Chapter 177 Model Definition and Configuration Appendix a AAP Gateway NV59CModel Acer Part No Country Description China NV59C01 LINPUSWWW1 Gctwn USA CPU LCD VGA Vram Model Acer Part NoMemory Chip SO2GBII Wxgag DDR3 ParkSO2GBII SO1GBII Wxgag DDR3 SO1GBII Wxgag DDR3 UMA SO2GBII Wxgag UMA SO2GBII SO1GBII Wxgag UMA SO1GBII Wxgag Media Model Acer Part No MemoryHDD ODD 1GB 2GB Processor NV59C01 S2.WMM02.001 N320GB NIS SW1Reader BGN NV59C02h LX.WKV02.002 NV59C06t LX.WJM02.002 NV59C16j LX.WML02.003 Appendix a 192 Test Compatible Components Appendix B RAM Sodimm DDR3-1G Microsoft Windows 7 Environment TestCategory Vendor Description RAM Sodimm DDR3-2G LCD NLED15.6WXGAG LCD N15.6WXGAGHDD VGA ChiP NB ChiPset Power CordBattery AdaPter Touch Pad Hinge Lcdbrk Chaoli NEW80LCDBRKL156ASSY Lcdbrk SZS NEW80LCDBRKL156ASSYLcdbrk NEW80LCDBRKL156ASSY Lcdbrk SZS NEW80LCDBRKR156ASSY 3G card Wlan Card Antenna Camera Blue ToothDC-IN Jack MEC Conn SET 0C9 LED LCD-M/B W/O Cmos Camera MEC,HIGHConn SET 0C9 LED LCD Camera Cmos MEC Conn SET 0C9 LED LCD W/O Camera USB-M/B POWER/B-M/BTP-M/B LID/B-M/B Category Vendor Description Thermal Module UMA Core Logic Realtek IC ALC272X-GR Lqfp 48P Codec ADI IC ADM1032ARMZ Msop 8P TempSensor IC TPA6017A2PWPR Tssop 20P AMP Online Support Information Appendix C 208 Index Removing 72, 74, 76 211 212