Acer XE.H6RPN.006 manual Introduction, Verified Symptoms Symptoms Verified

Troubleshooting

Introduction

This chapter contains information about troubleshooting common problems associated with the notebook.

General Information

The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described.

NOTE: NOTE:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain as much detailed information as possible about the problem.

2.If possible, verify the symptoms by re-creating the failure through diagnostic tests or repeating the operation that led to the problem.

3.Use Table 4-1with the verified symptom to determine the solution.

Table 4-1. Verified Symptoms

Symptoms (Verified)

Power On Issues

No Display Issues

LCD Picture Failure

Touch Screen Failure

Internal Speaker Failure

Internal Microphone Failure

USB Failure/mini-USB Failure

Front Camera Failure

Back Camera Failure

P-Sensor Failure

3G Function Failure

Wireless Function Test Failure

GPS Function Test Failure (Wi-Fi SKU)

GPS Function Test Failure (3G SKU)

Docking Station Test Failure

Other Functions Failure

4. If the Issue is still not resolved, refer to Online Support Information.

Troubleshooting 4-3