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Acer XE.H6RPN.006 manual Troubleshooting

Models: XE.H6RPN.006

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Troubleshooting Specification Install Maintenance Flowchart Wireless Function Test Failure Dimension Maintenance Power On Issues Diagnostic Utilities Accessories

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CHAPTER 4

Troubleshooting

Page 146 Page 148

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Acer XE.H6RPN.006 manual Troubleshooting

Page 146 Page 148

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Contents

Service Guide Revision History Conventions General Information Chapter Diagnostic Utilities Troubleshooting Jumper and Connector Locations Chapter Features Page Page Network FeaturesForm Factor Memory Output CameraConnectivity Input Operation System Dimension and WeightAC Adapter and Battery Audio Optional AccessoriesOthers Box Front View Icon Description Front View Rear View Top View Icon Description Top View Left View Icon Description Left View Right View Icon Description Right View Bottom View Icon Description Bottom View N/A HardwareSpecifications and Configurations Computer specifications Metric Imperial Specification Tables Processor Specification System Board Major Chips Specification System Memory Specification CPU Temperature Fan Speed RPM SPL Spec dBA Chipset Package Interface Compatibility Sampling rate Keyboard N/A Specification Specification LAN Interface Super-Multi Drive N/A Specification Hard Disk Drive AVL components N/A Specification LED Specification BD Drive N/A Items Specifications Display Supported Resolution GPU Bits LCD Inverter N/A SpecificationDisplay Supported Resolution LCD Bits Intel Graphics Controller N/A Specification 3G Card Specification Bluetooth Module SpecificationsCamera Specification Mini Card Specification Audio Interface Specification Wireless Module 802.11b/g/n SpecificationBattery Specification System Power Management Specification USB Port SpecificationHdmi Port Specification AC Adapter Specification Card Reader Specification System LED Indicator SpecificationSystem DMA Specification Legacy Mode IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 Hardware Specifications and Configurations CF8 CFB Diagnostic Utilities Page Diagnostic Tools NGA EUU Installation ProcedureIntroduction USB Driver Installation Finding OS Image Version Image Versions + Important 11. Upgrade Process Failure 13. Final Cancellation Dialog 15. Upgrade Process Cancellation Confirmation Dialog Picasso Diagnostic Tool Diagnostic Utilities Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Maintenance Procedures Page Recommended Equipment Screw NameQuantity Maintenance Flow Maintenance Flowchart Getting Started Device Overview with Power Button SIM/micro-SD Card Removal SIM/Micro-SD Card Removal Micro-SD Card non-3G SKU SIM/Micro-SD Card Installation Releasing Top Cover 1 Lower Case Removal Releasing Right Cover 1 11. Releasing Bottom Cover 1 13. Releasing Left Cover 1 Bezel Screws 2 Bezel Screws 1 17. Removing Lower Case 1 19. Removing Lower Case 3 Size Quantity Screw Type M2.0x3.0 Lower Case Installation 20. Battery Battery Removal 22. Battery Screws 1 Size Quantity Screw Type M2.0x4.0 Ni Battery Installation 25 G Module Overview 3G Module Removal 27 G Module, Mainboard Connector and 3G Screw 3G Module Installation 29. DC-IN Cable Overview DC-In Cable Removal DC-In Cable Installation 31. Speaker Modules Overview Speaker Module Removal 33. Speaker Modules Overview 35. Speaker Module Screws 2 Speakers Installation 36. IO Board FPC Overview IO Board FPC Removal IO Board FPC Installation 38. IO Board Overview IO Board Removal 40. IO Board and RF Cable IO Board Installation Size Quantity Screw Type Microphone Module Removal Microphone Module Installation 3G Antenna Removal 3G Antenna Installation Light Sensor Module Removal Light Sensor Module Installation GPS Antenna Removal GPS Antenna Installation Machine Maintenance Procedures Mainboard RemovalRemove tape D securing touch screen FPC to mainboard 50. Touch Screen FPC and Mainboard Connector 52. Mainboard Screws 2 Mainboard Installation 54. Mainboard Overview Rear CCD Board Removal 56. Removing Rear CCD Board 1 58. Installing Rear CCD Board 1 Rear CCD Board Installation Wlan Antenna Removal Wlan Antenna Installation 61. Home Key Board Overview Home Key Board Removal 63. Home Key Board Bezel Guide Home Key Board Installation Machine Maintenance Procedures Troubleshooting Introduction -3 General Information Verified Symptoms Symptoms Verified Power On Issues Power On Issues No Display Issues No Display Issues LCD Picture Failure LCD Picture Failure Touch Screen Failure Touch Screen Failure Internal Speaker Failure Internal Speaker Failure Internal Microphone Failure Internal Microphone Failure USB Failure USB Failure/mini-USB Failure Front Camera Failure Front Camera Failure Back Camera Failure Back Camera Failure Sensor Failure 3G Function Failure 12. Wireless Function Failure Wireless Function Test Failure 13. GPS Function Test Failure GPS Function Test Failure Wi-Fi SKU 14. GPS Function Test Failure GPS Function Test Failure 3G SKU 15. Docking Station Test Failure Docking Station Test Failure Other Functions Failure Troubleshooting Jumper and Connector Locations Mainboard Top -3 Mainboard Bottom Mainboard Top JP67JP10 U129JP70 JP12 Mainboard Bottom U19 JP73JP55 Field Replaceable Unit List Exploded Diagrams FRU List Main Assembly Exploded Diagrams Main Assembly Exploded Diagram Description FRU List Category Description FRU List CASE/COVER/BRACKET Assembly Speaker Screw List Category Description Screw List FRU List Model Definition and Configuration A100 A101 BOM Name, RO & NS Model Country A100 AAP Asssb Description & Mobile Device Model Country XE.H6STN.001 A100 Tablet None Moyo Description & Mobile Device Model Country Description & Mobile Device Model Country Memory1 Band CPU, Memory 1 & Band Model Country A100 XE.H6RAN.006 Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country A101 A101 XE.H6VAN.004 A1018u3G5521GW A101 XE.H6WEN.004 A10116u3G5521GW A101 West EU-1 XE.H6TEN.002 A1018u900770W Description & Mobile Device Model Country Gctwn Moyo Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country XE.H6TAN.001 XE.H6VAN.003 A101 XE.H6WEN.001 A101 XE.H6TAN.008 A101 S7.H6VWN.004 XE.H6TTN.001 WiFi Module 2CELL1.53 18W A101 Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country Test Compatible Components Android OS Environment Test Test Compatible Components Adapter Android OS Environment TestA100/A101 A100/A101 Vendor Type Description Memory2 Memory Wifi Module Memory3Touch Lens Online Support Information Introduction Online Support Information Online Support Information

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