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Acer XE.H6RPN.006 manual Troubleshooting

Models: XE.H6RPN.006

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Troubleshooting Specification Install Maintenance Flowchart Wireless Function Test Failure Dimension Maintenance Power On Issues Diagnostic Utilities Accessories

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CHAPTER 4

Troubleshooting

Page 146 Page 148

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Acer XE.H6RPN.006 manual Troubleshooting

Page 146 Page 148

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Contents

Service Guide Revision History Conventions General Information Chapter Diagnostic Utilities Troubleshooting Jumper and Connector Locations Chapter Features Page Page Network FeaturesForm Factor MemoryOutput CameraConnectivity InputOperation System Dimension and WeightAC Adapter and Battery AudioOptional AccessoriesOthers BoxFront View Icon Description Front ViewRear View Top View Icon Description Top ViewLeft View Icon Description Left ViewRight View Icon Description Right ViewBottom View Icon Description Bottom View N/AHardwareSpecifications and Configurations Computer specifications Metric Imperial Specification TablesProcessor Specification System Board Major Chips SpecificationSystem Memory Specification CPU Temperature Fan Speed RPM SPL Spec dBAChipset Package Interface Compatibility Sampling rate Keyboard N/A Specification Specification LAN InterfaceSuper-Multi Drive N/A Specification Hard Disk Drive AVL components N/A SpecificationLED Specification BD Drive N/A Items SpecificationsDisplay Supported Resolution GPU Bits LCD Inverter N/A SpecificationDisplay Supported Resolution LCD Bits Intel Graphics Controller N/A Specification3G Card Specification Bluetooth Module SpecificationsCamera Specification Mini Card SpecificationAudio Interface Specification Wireless Module 802.11b/g/n SpecificationBattery Specification System Power Management Specification USB Port SpecificationHdmi Port Specification AC Adapter SpecificationCard Reader Specification System LED Indicator SpecificationSystem DMA Specification Legacy Mode IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 Hardware Specifications and Configurations CF8 CFB Diagnostic Utilities Page Diagnostic Tools NGA EUU Installation ProcedureIntroduction USB Driver Installation Finding OS Image Version Image Versions + Important 11. Upgrade Process Failure 13. Final Cancellation Dialog 15. Upgrade Process Cancellation Confirmation Dialog Picasso Diagnostic Tool Diagnostic Utilities Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Maintenance Procedures Page Recommended Equipment Screw NameQuantity Maintenance Flow Maintenance FlowchartGetting Started Device Overview with Power ButtonSIM/micro-SD Card Removal SIM/Micro-SD Card RemovalMicro-SD Card non-3G SKU SIM/Micro-SD Card InstallationReleasing Top Cover 1 Lower Case RemovalReleasing Right Cover 1 11. Releasing Bottom Cover 1 13. Releasing Left Cover 1 Bezel Screws 2 Bezel Screws 117. Removing Lower Case 1 19. Removing Lower Case 3 Size Quantity Screw Type M2.0x3.0 Lower Case Installation20. Battery Battery Removal22. Battery Screws 1 Size Quantity Screw Type M2.0x4.0 Ni Battery Installation25 G Module Overview 3G Module Removal27 G Module, Mainboard Connector and 3G Screw 3G Module Installation 29. DC-IN Cable Overview DC-In Cable RemovalDC-In Cable Installation 31. Speaker Modules Overview Speaker Module Removal33. Speaker Modules Overview 35. Speaker Module Screws 2 Speakers Installation36. IO Board FPC Overview IO Board FPC RemovalIO Board FPC Installation 38. IO Board Overview IO Board Removal40. IO Board and RF Cable IO Board InstallationSize Quantity Screw Type Microphone Module Removal Microphone Module Installation3G Antenna Removal 3G Antenna InstallationLight Sensor Module Removal Light Sensor Module InstallationGPS Antenna Removal GPS Antenna InstallationMachine Maintenance Procedures Mainboard RemovalRemove tape D securing touch screen FPC to mainboard 50. Touch Screen FPC and Mainboard Connector 52. Mainboard Screws 2 Mainboard Installation 54. Mainboard Overview Rear CCD Board Removal56. Removing Rear CCD Board 1 58. Installing Rear CCD Board 1 Rear CCD Board InstallationWlan Antenna Removal Wlan Antenna Installation61. Home Key Board Overview Home Key Board Removal63. Home Key Board Bezel Guide Home Key Board InstallationMachine Maintenance Procedures Troubleshooting Introduction -3 General Information Verified Symptoms Symptoms Verified Power On Issues Power On IssuesNo Display Issues No Display IssuesLCD Picture Failure LCD Picture FailureTouch Screen Failure Touch Screen FailureInternal Speaker Failure Internal Speaker FailureInternal Microphone Failure Internal Microphone FailureUSB Failure USB Failure/mini-USB FailureFront Camera Failure Front Camera FailureBack Camera Failure Back Camera FailureSensor Failure 3G Function Failure 12. Wireless Function Failure Wireless Function Test Failure13. GPS Function Test Failure GPS Function Test Failure Wi-Fi SKU14. GPS Function Test Failure GPS Function Test Failure 3G SKU15. Docking Station Test Failure Docking Station Test FailureOther Functions Failure Troubleshooting Jumper and Connector Locations Mainboard Top -3 Mainboard Bottom Mainboard Top JP67JP10 U129JP70 JP12 Mainboard Bottom U19 JP73JP55 Field Replaceable Unit List Exploded Diagrams FRU List Main Assembly Exploded DiagramsMain Assembly Exploded Diagram Description FRU List Category Description FRU ListCASE/COVER/BRACKET Assembly Speaker Screw List Category Description Screw ListFRU List Model Definition and Configuration A100 A101 BOM Name, RO & NS Model Country A100AAP Asssb Description & Mobile Device Model Country XE.H6STN.001 A100 Tablet None Moyo Description & Mobile Device Model Country Description & Mobile Device Model Country Memory1 Band CPU, Memory 1 & Band Model CountryA100 XE.H6RAN.006 Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country A101 A101 XE.H6VAN.004 A1018u3G5521GW A101 XE.H6WEN.004 A10116u3G5521GW A101 West EU-1 XE.H6TEN.002 A1018u900770W Description & Mobile Device Model Country Gctwn Moyo Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country XE.H6TAN.001 XE.H6VAN.003 A101 XE.H6WEN.001 A101 XE.H6TAN.008 A101 S7.H6VWN.004 XE.H6TTN.001 WiFi Module 2CELL1.53 18W A101 Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country Test Compatible Components Android OS Environment Test Test Compatible Components Adapter Android OS Environment TestA100/A101 A100/A101 Vendor Type DescriptionMemory2 MemoryWifi Module Memory3Touch Lens Online Support Information Introduction Online Support Information Online Support Information