Hitachi Koki USA DDC 35n user manual Troubleshooting Checklists, Troubleshooting NetWare Protocol

Models: DDC 35n

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7.5 Troubleshooting Checklists

7.5 Troubleshooting Checklists

Use the checklists in this section to identify and solve problems.

7.5.1Troubleshooting Network Hardware Con- nections

Be sure that the NIC has properly selected the connector type that you are using.

Check that the network connector is plugged into the RJ connector on the NIC.

Try another cable to make sure you do not have a bad cable.

If you are using a 10BaseT concentrator hub that does not support the link signal, use Manual Ethernet Port selection instead of the factory default or the Automatic Ethernet Port selection. Refer to Appendix A.

7.5.2 Troubleshooting NetWare Protocol

It is recommended to use MAP to get the NetWare setup and parameter values. If you have not resolved the problem after running MAP, go through the checklists in this section.

7.5.2.1 NetWare Checklist

Is the print server name entered correctly?

The factory-default name is MLT_<serial number>. The serial number is located on the NIC.

Did you assign print queues to the printer?

It is recommended to assign each print queues to only one NIC- connected printer. If print queues are assigned to other network printers, the print jobs may be going to an other network printer.

Operation and Troubleshooting Chapter 7

7-7

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Hitachi Koki USA DDC 35n Troubleshooting Checklists, Troubleshooting Network Hardware Con- nections, NetWare Checklist