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Acer XE.H6RPN.006 manual Troubleshooting

Models: XE.H6RPN.006

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Troubleshooting Specs Install Maintenance Flowchart Wireless Function Test Failure Dimension Maintenance Power On Issues Diagnostic Utilities Accessories

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4-20	Troubleshooting

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Acer XE.H6RPN.006 manual Troubleshooting

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Contents

Service Guide Revision History Conventions General Information Chapter Diagnostic Utilities Troubleshooting Jumper and Connector Locations Chapter Features Page Page Memory FeaturesForm Factor NetworkInput CameraConnectivity OutputAudio Dimension and WeightAC Adapter and Battery Operation SystemBox AccessoriesOthers OptionalFront View Front View Icon DescriptionRear View Top View Top View Icon DescriptionLeft View Left View Icon DescriptionRight View Right View Icon DescriptionBottom View N/A Bottom View Icon DescriptionHardwareSpecifications and Configurations Specification Tables Computer specifications Metric ImperialSystem Board Major Chips Specification Processor SpecificationCPU Temperature Fan Speed RPM SPL Spec dBA System Memory SpecificationChipset Package Interface Compatibility Sampling rate Specification LAN Interface Keyboard N/A SpecificationHard Disk Drive AVL components N/A Specification Super-Multi Drive N/A SpecificationBD Drive N/A Items Specifications LED SpecificationGraphics Controller N/A Specification LCD Inverter N/A SpecificationDisplay Supported Resolution LCD Bits Intel Display Supported Resolution GPU BitsMini Card Specification Bluetooth Module SpecificationsCamera Specification 3G Card SpecificationWireless Module 802.11b/g/n Specification Audio Interface SpecificationBattery Specification AC Adapter Specification USB Port SpecificationHdmi Port Specification System Power Management SpecificationSystem LED Indicator Specification Card Reader SpecificationSystem DMA Specification Legacy Mode IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 Hardware Specifications and Configurations CF8 CFB Diagnostic Utilities Page NGA EUU Installation Procedure Diagnostic ToolsIntroduction USB Driver Installation Finding OS Image Version Image Versions + Important 11. Upgrade Process Failure 13. Final Cancellation Dialog 15. Upgrade Process Cancellation Confirmation Dialog Picasso Diagnostic Tool Diagnostic Utilities Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Maintenance Procedures Page Screw Name Recommended EquipmentQuantity Maintenance Flowchart Maintenance FlowDevice Overview with Power Button Getting StartedSIM/Micro-SD Card Removal SIM/micro-SD Card RemovalSIM/Micro-SD Card Installation Micro-SD Card non-3G SKULower Case Removal Releasing Top Cover 1Releasing Right Cover 1 11. Releasing Bottom Cover 1 13. Releasing Left Cover 1 Bezel Screws 1 Bezel Screws 217. Removing Lower Case 1 19. Removing Lower Case 3 Lower Case Installation Size Quantity Screw Type M2.0x3.0Battery Removal 20. Battery22. Battery Screws 1 Battery Installation Size Quantity Screw Type M2.0x4.0 Ni3G Module Removal 25 G Module Overview27 G Module, Mainboard Connector and 3G Screw 3G Module Installation DC-In Cable Removal 29. DC-IN Cable OverviewDC-In Cable Installation Speaker Module Removal 31. Speaker Modules Overview33. Speaker Modules Overview Speakers Installation 35. Speaker Module Screws 2IO Board FPC Removal 36. IO Board FPC OverviewIO Board FPC Installation IO Board Removal 38. IO Board OverviewIO Board Installation 40. IO Board and RF CableSize Quantity Screw Type Microphone Module Installation Microphone Module Removal3G Antenna Installation 3G Antenna RemovalLight Sensor Module Installation Light Sensor Module RemovalGPS Antenna Installation GPS Antenna RemovalMainboard Removal Machine Maintenance ProceduresRemove tape D securing touch screen FPC to mainboard 50. Touch Screen FPC and Mainboard Connector 52. Mainboard Screws 2 Mainboard Installation Rear CCD Board Removal 54. Mainboard Overview56. Removing Rear CCD Board 1 Rear CCD Board Installation 58. Installing Rear CCD Board 1Wlan Antenna Installation Wlan Antenna RemovalHome Key Board Removal 61. Home Key Board OverviewHome Key Board Installation 63. Home Key Board Bezel GuideMachine Maintenance Procedures Troubleshooting Introduction -3 General Information Verified Symptoms Symptoms Verified Power On Issues Power On IssuesNo Display Issues No Display IssuesLCD Picture Failure LCD Picture FailureTouch Screen Failure Touch Screen FailureInternal Speaker Failure Internal Speaker FailureInternal Microphone Failure Internal Microphone FailureUSB Failure/mini-USB Failure USB FailureFront Camera Failure Front Camera FailureBack Camera Failure Back Camera FailureSensor Failure 3G Function Failure Wireless Function Test Failure 12. Wireless Function FailureGPS Function Test Failure Wi-Fi SKU 13. GPS Function Test FailureGPS Function Test Failure 3G SKU 14. GPS Function Test FailureDocking Station Test Failure 15. Docking Station Test FailureOther Functions Failure Troubleshooting Jumper and Connector Locations Mainboard Top -3 Mainboard Bottom JP67JP10 U129 Mainboard TopJP70 JP12 U19 JP73 Mainboard BottomJP55 Field Replaceable Unit List Exploded Diagrams FRU List Exploded Diagrams Main AssemblyMain Assembly Exploded Diagram Description FRU List FRU List Category DescriptionCASE/COVER/BRACKET Assembly Speaker Screw List Screw List Category DescriptionFRU List Model Definition and Configuration A100 A101 A100 BOM Name, RO & NS Model CountryAAP Asssb Description & Mobile Device Model Country XE.H6STN.001 A100 Tablet None Moyo Description & Mobile Device Model Country Description & Mobile Device Model Country CPU, Memory 1 & Band Model Country Memory1 BandA100 XE.H6RAN.006 Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country A101 A101 XE.H6VAN.004 A1018u3G5521GW A101 XE.H6WEN.004 A10116u3G5521GW A101 West EU-1 XE.H6TEN.002 A1018u900770W Description & Mobile Device Model Country Gctwn Moyo Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country XE.H6TAN.001 XE.H6VAN.003 A101 XE.H6WEN.001 A101 XE.H6TAN.008 A101 S7.H6VWN.004 XE.H6TTN.001 WiFi Module 2CELL1.53 18W A101 Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country Test Compatible Components Android OS Environment Test Test Compatible Components A100/A101 Vendor Type Description Android OS Environment TestA100/A101 AdapterMemory Memory2Memory3 Wifi ModuleTouch Lens Online Support Information Introduction Online Support Information Online Support Information