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Acer XE.H6RPN.006 manual Troubleshooting

Models: XE.H6RPN.006

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Troubleshooting Specs Install Maintenance Flowchart Wireless Function Test Failure Dimension Maintenance Power On Issues Diagnostic Utilities Accessories

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4-20	Troubleshooting

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Acer XE.H6RPN.006 manual Troubleshooting

Page 165 Page 167

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Contents

Service Guide Revision History Conventions General Information Chapter Diagnostic Utilities Troubleshooting Jumper and Connector Locations Chapter Features Page Page Memory FeaturesForm Factor Network Input CameraConnectivity Output Audio Dimension and WeightAC Adapter and Battery Operation System Box AccessoriesOthers Optional Front View Front View Icon Description Rear View Top View Top View Icon Description Left View Left View Icon Description Right View Right View Icon Description Bottom View N/A Bottom View Icon Description HardwareSpecifications and Configurations Specification Tables Computer specifications Metric Imperial System Board Major Chips Specification Processor Specification CPU Temperature Fan Speed RPM SPL Spec dBA System Memory Specification Chipset Package Interface Compatibility Sampling rate Specification LAN Interface Keyboard N/A Specification Hard Disk Drive AVL components N/A Specification Super-Multi Drive N/A Specification BD Drive N/A Items Specifications LED Specification Graphics Controller N/A Specification LCD Inverter N/A SpecificationDisplay Supported Resolution LCD Bits Intel Display Supported Resolution GPU Bits Mini Card Specification Bluetooth Module SpecificationsCamera Specification 3G Card Specification Wireless Module 802.11b/g/n Specification Audio Interface SpecificationBattery Specification AC Adapter Specification USB Port SpecificationHdmi Port Specification System Power Management Specification System LED Indicator Specification Card Reader SpecificationSystem DMA Specification Legacy Mode IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 Hardware Specifications and Configurations CF8 CFB Diagnostic Utilities Page NGA EUU Installation Procedure Diagnostic ToolsIntroduction USB Driver Installation Finding OS Image Version Image Versions + Important 11. Upgrade Process Failure 13. Final Cancellation Dialog 15. Upgrade Process Cancellation Confirmation Dialog Picasso Diagnostic Tool Diagnostic Utilities Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Maintenance Procedures Page Screw Name Recommended EquipmentQuantity Maintenance Flowchart Maintenance Flow Device Overview with Power Button Getting Started SIM/Micro-SD Card Removal SIM/micro-SD Card Removal SIM/Micro-SD Card Installation Micro-SD Card non-3G SKU Lower Case Removal Releasing Top Cover 1 Releasing Right Cover 1 11. Releasing Bottom Cover 1 13. Releasing Left Cover 1 Bezel Screws 1 Bezel Screws 2 17. Removing Lower Case 1 19. Removing Lower Case 3 Lower Case Installation Size Quantity Screw Type M2.0x3.0 Battery Removal 20. Battery 22. Battery Screws 1 Battery Installation Size Quantity Screw Type M2.0x4.0 Ni 3G Module Removal 25 G Module Overview 27 G Module, Mainboard Connector and 3G Screw 3G Module Installation DC-In Cable Removal 29. DC-IN Cable Overview DC-In Cable Installation Speaker Module Removal 31. Speaker Modules Overview 33. Speaker Modules Overview Speakers Installation 35. Speaker Module Screws 2 IO Board FPC Removal 36. IO Board FPC Overview IO Board FPC Installation IO Board Removal 38. IO Board Overview IO Board Installation 40. IO Board and RF Cable Size Quantity Screw Type Microphone Module Installation Microphone Module Removal 3G Antenna Installation 3G Antenna Removal Light Sensor Module Installation Light Sensor Module Removal GPS Antenna Installation GPS Antenna Removal Mainboard Removal Machine Maintenance ProceduresRemove tape D securing touch screen FPC to mainboard 50. Touch Screen FPC and Mainboard Connector 52. Mainboard Screws 2 Mainboard Installation Rear CCD Board Removal 54. Mainboard Overview 56. Removing Rear CCD Board 1 Rear CCD Board Installation 58. Installing Rear CCD Board 1 Wlan Antenna Installation Wlan Antenna Removal Home Key Board Removal 61. Home Key Board Overview Home Key Board Installation 63. Home Key Board Bezel Guide Machine Maintenance Procedures Troubleshooting Introduction -3 General Information Verified Symptoms Symptoms Verified Power On Issues Power On Issues No Display Issues No Display Issues LCD Picture Failure LCD Picture Failure Touch Screen Failure Touch Screen Failure Internal Speaker Failure Internal Speaker Failure Internal Microphone Failure Internal Microphone Failure USB Failure/mini-USB Failure USB Failure Front Camera Failure Front Camera Failure Back Camera Failure Back Camera Failure Sensor Failure 3G Function Failure Wireless Function Test Failure 12. Wireless Function Failure GPS Function Test Failure Wi-Fi SKU 13. GPS Function Test Failure GPS Function Test Failure 3G SKU 14. GPS Function Test Failure Docking Station Test Failure 15. Docking Station Test Failure Other Functions Failure Troubleshooting Jumper and Connector Locations Mainboard Top -3 Mainboard Bottom JP67JP10 U129 Mainboard TopJP70 JP12 U19 JP73 Mainboard BottomJP55 Field Replaceable Unit List Exploded Diagrams FRU List Exploded Diagrams Main Assembly Main Assembly Exploded Diagram Description FRU List FRU List Category Description CASE/COVER/BRACKET Assembly Speaker Screw List Screw List Category Description FRU List Model Definition and Configuration A100 A101 A100 BOM Name, RO & NS Model Country AAP Asssb Description & Mobile Device Model Country XE.H6STN.001 A100 Tablet None Moyo Description & Mobile Device Model Country Description & Mobile Device Model Country CPU, Memory 1 & Band Model Country Memory1 Band A100 XE.H6RAN.006 Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country A101 A101 XE.H6VAN.004 A1018u3G5521GW A101 XE.H6WEN.004 A10116u3G5521GW A101 West EU-1 XE.H6TEN.002 A1018u900770W Description & Mobile Device Model Country Gctwn Moyo Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country Description & Mobile Device Model Country XE.H6TAN.001 XE.H6VAN.003 A101 XE.H6WEN.001 A101 XE.H6TAN.008 A101 S7.H6VWN.004 XE.H6TTN.001 WiFi Module 2CELL1.53 18W A101 Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country Wifi Module, Battery & Adapter Model Country Test Compatible Components Android OS Environment Test Test Compatible Components A100/A101 Vendor Type Description Android OS Environment TestA100/A101 Adapter Memory Memory2 Memory3 Wifi ModuleTouch Lens Online Support Information Introduction Online Support Information Online Support Information

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