15. Trouble shooting guide

Incorrect operations are often mistaken for trouble and malfunction. If you suspect that something is wrong with the unit, check the list below. Sometimes, the troubles lie within another component. Remember to try inspecting other component and electrical appliances in use. If the trouble can not be rectified even after exercising the steps list below, call Acesonic servic center +1(626)820-0670 to inquire about repairs.

Problem

The display dose not light and no sound output

Display lights but sound is not produced

No sound from Center channel

Sound from one channel only

Sound channel no sound

Instrument sound reversed in stereo playback

Card does not play

Disc does not play

No picture

Bluetooth un-connect

Possible Cause

Power cord not plugged in securely

Speaker connections not secure Volume control at minimum level Input incorrect

Speaker connections not secure Center channel volume set

to minimum

Speaker connections not secure Input/Output connections Left/Right balance off

Speaker connections not secure Surround channel volume set to minimum

Incorrect speaker polarity

Incorrect input polarity

Loaded incorrect

Loaded incorrect

Disc is not clean

TV/Monitor connections not secure

Bluetooth device is too far from the system

Bluetooth function is turn off

No A2DP profile is built in the device Other Bluetooth device is connected Pairing the incorrect password

Suggested Solution

Check power cord & plug connection

Connect securely

Turn volume up

Select the input to played mode

Connect securely Adjust Center channel volume control

Connect securely

Connect securely

Adjust balance control

Connect securely Adjust Surround channel volume control

Ensure+ and - connections are connections Ensure+ and - connections are connections

Make the card is loaded correctly

Make the card is loaded correctly Change the disc

Connect securely

Distance up to 10m

Press the key BLUETOOTH with A2DP Profile Connect the playing device Pairing the correct password

Bluetooth connect

Media player is off

but silent

 

 

Media player playing without

 

sound card

Receiver dose not operate

Batteries dead

correctly with Remote

Batteries inserted incorrectly

 

Remote too far from receiver

 

Obstacle between remote and receiver

 

Incorrect button being used

Media player is on

Media player playing with sound card

Replace batteries

Check are correct

Use closer

Remove obstacle

Use correct button

Caution:

Abnormal activity of this unit can be caused by static electricity, or other external interference. To restore normal operation, unplug the AC power cord and plug it in again.

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Acesonic DKR-510 user manual Trouble shooting guide, Problem