Internet Explorer displays | Change the IE security setting to allow downloading unsigned ActiveX | |||||
the following message: | control. | |||||
Downloading the ActiveX |
|
|
|
|
|
|
|
|
|
|
|
| |
control is prohibited under |
|
|
|
|
|
|
|
|
|
|
|
| |
the current security setting. |
|
|
|
|
|
|
|
|
|
|
|
|
|
The camera can operate | • A firewall mechanism might have been activated. Check the setting of | |||||
only in the LAN rather in |
| your system or ask your network administrator. To access the camera | ||||
the Internet environment. |
| from the Internet, you may need to change the setting of the firewall. | ||||
| • Make sure that your camera does not conflict with other servers on the | |||||
|
| same LAN. | ||||
| • Check the router and make sure that its setting allows it to access your | |||||
|
| camera from the Internet. | ||||
|
|
|
|
|
|
|
The number of frames | • Congestion of the network or objects of the image may affect the | |||||
transmitted are less than |
| number of frames transmitted. The number of frames may be less than | ||||
the defined value. |
| the defined value when they are transmitted via a congested network. | ||||
| • The number of frames transmitted may become less when multiple | |||||
|
| users are viewing the video stream. | ||||
| • The network hub might be another reason for this problem, especially | |||||
|
| when multiple camera video streams are viewed simultaneously. | ||||
|
|
|
|
|
|
|
When the audit function is | • When you connect your PC to the camera, no sufficient bandwidth is | |||||
activated, the video |
| available to support more frames with the current resolution of video | ||||
streaming area becomes |
| streams. Reduce the resolution to QCIF(176x144) or CIF (320x240) and | ||||
black or the transmission |
| deactivate the audio function. | ||||
becomes slower. | • The audio signal needs 32 to 64 kbps of your bandwidth. You can | |||||
|
| deactivate the audio function to improve the image quality. Your Internet | ||||
|
| service may have not sufficient bandwidth to support audio transmission. | ||||
|
|
|
|
|
|
|
Images cannot be | • Make sure the IP address of the gateway and domain server (DNS) | |||||
transmitted via |
| have been defined correctly. | ||||
FTP. | • Where FTP still fails, contact your ISP or network administrator to check | |||||
|
| the FTP server. | ||||
|
|
|
|
|
|
|
I can't control the camera | • When communication to the camera stops, click "Refresh" on your IE | |||||
to move up, down, right, |
| browser to refresh the transmission. | ||||
left or to the center or | • It might be that other users are controlling the movement of the camera. | |||||
preset point. | • The horizontal/vertical movement of the camera has reached its limit. | |||||
| • The horizontal/vertical remote control option of the camera might have | |||||
|
| been deselected. | ||||
|
|
|
|
|
|
|
I can't control the camera | Delay might occur when you are accessing a video stream and remotely | |||||
to move up, down, right, or | moving the camera horizontally. Where significant delay is identified when | |||||
left smoothly. | you move the camera horizontally or vertically deactivate the audio | |||||
| streams and/or reduce the size of the video stream.. | |||||
|
|
|
|
|
|
|
67