Adcom GTP-860II manual Troubleshooting, Servicing

Models: GTP-860II

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Troubleshooting
Troubleshooting Tip
Your GTP-860II’s circuitry is built around advanced microprocessors. The GTP-860II

Troubleshooting

or the first component the cable is connected to (i.e. the

cable box, or VCR). If the hum is no longer present, you

Use the troubleshooting notes above to solve common

must insert a “75Ω ground loop isolator” before reconnect-

situations that don’t require professional attention. If the

ing the line. You should check with your ADCOM dealer to

steps stated in possible solution do not resolve your prob-

obtain one. If the “75Ω ground loop isolator” works only

lem, then please contact your ADCOM dealer or call the

partially or not at all, then please read note 2 to complete

ADCOM customer service department. Any problems not

the troubleshooting procedure.

covered here should be brought to the attention of your

Note 2: Make sure that the power amplifier is at least 6”

ADCOM dealer or ADCOM customer service department.

from processor or other equipment using microprocessors.

A special note on “hum:” When there is a low-volume

Usually putting another component between them is suf-

“hum” audible throughout your speakers, even with the

ficient to minimize the hum. If this does not reduce the

main volume turned all the way down, you have a com-

hum, turn the system off and disconnect all Inputs from

mon phenomenon known as a “ground loop.” A ground loop

the amplifier. If the hum still persists, then your dealer or

is basically a difference in ground voltages between two

service center must examine the unit/system. If the hum

or more components which are connected electrically and

disappears, try another set of RCA cables. Connect one RCA

which creates multiple current paths where there must only

cable at a time to see if one specific cable is responsible.

be one. This difference in potentials creates a 60Hz low-

If any or all cables cause the hum to appear, then the unit

level sound (approximately a low A), that seems to “hum.”

should be evaluated for proper operation by your dealer or

It can be caused by adding new components to your system,

authorized service center. Please see our website or call us

for a list of authorized service centers in your area.

but that does not imply there is anything electrically wrong

 

with any new component. With the advent of audio/video

Servicing

and home theater systems, the problem has become com-

monplace. Generally, the cause is the Cable-TV incoming

ADCOM has a technical service department to answer

signal line. This new incoming line may add an additional

questions pertinent to the installation and operation of your

ground at a different potential to the AC line ground of

unit. In the event of difficulty, please contact us for prompt

your other equipment (refer to note I and 2, to trouble-

advice. If your problem cannot be resolved through our

shoot a hum problem).

combined efforts, we may refer you to an authorized repair

Note 1: Cable TV systems can sometimes contribute to

agency, or authorize return of the unit to our factory. To aid

ground loop problems which cause “hum.” To determine

us in directing you to a convenient service center, it would

if your cable system is the contributing factor, disconnect

be helpful if you indicate which major city is accessible to

the Cable-TV incoming signal line (round, 75Ω) at the wall,

your home.

may exhibit occasional anomalies arising from AC line surges, etc. If you experience unexpected behavior, or if the GTP-860II“locks up” and does not respond to control input, reset it by turning the front power switch off. (Do not use the remote control’s “power” button.) Wait 10 seconds and then turn the GTP-860II

This unit is manufactured under license from Dolby Laboratories Licensing Corporation. It is additionally licensed under one or more of the following patents: U.S. number 3,959,950, Canadian numbers 1,004,603 and 1,037,877. Dolby® Pro Logic®, and Dolby Digital® are registered trademarks of Dolby Laboratories Licensing Corporation.

Manufactured under license from Digital Theater Systems, Inc. US Patent Number 5,451,942 and other world- wide patents issued and pending. “DTS,” “dts,” “DTS Digital Surround,” are trademarks of Digital Theater Systems, Inc. Copyright 1996 Digital Theater Systems, Inc. All Rights Reserve

28 ADCOM GTP-860 II Owner’s Manual

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Adcom GTP-860II manual Troubleshooting, Servicing