Agilent Technologies N3970A manual Calibration, Maintenance & Instrument Returns

■CALIBRATION, MAINTENANCE & INSTRUMENT RETURNS

■Hinged display cover removal can be done at this point.

■The ribbon connector can be disengaged to completely separate the instrument halves.

■Further dis-assembly from this stage should be easily apparent to a technician.

■Re-assembly is the reverse of the previous procedure. Ensure that the ribbon cable connectors are properly secured so they cannot shake loose. This will be either a moulded rubber retainer, or adhesive tape.

General electrical parameters are as follows: Vss to GND = 3V3, -Vss = -3V3, battery power down current about 0.2 mA, active current about 25 mA.

Before returning equipment for repair or calibration, please check with your local Agilent Technologies Service Center (see page 3 Service and Support) to obtain a tracking number and shipping details. If the instrument is being returned for calibration, please include a purchase order.

Please state clearly the problem requiring attention.

Please include your contact email, phone and fax number, and return shipping details.

If the goods are under warranty, it would be helpful to include the original order / contract details.

If the goods are not under warranty, work will only proceed when a repair order has been issued. Please either include a repair order with the equipment, or request that a quotation be provided.

24